
Ryan Pearce
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It asks for a ridiculous amount of required personal information just to log in, and the only thing the app offers is a list of nearby locations. And clicking on that list doesn't even take you to the correct Google maps link. You might as well just use Google maps and you get more than what this app offers. Three locations near me. Nothing could show me the menu, nothing supported mobile ordering. It feels like this app was a scam to get personal information.
6 people found this review helpful

Mory Garfinkle
The new version of this app works reasonably well, but I've been to a number of locations that don't have their register system running correctly to scan the app. This needs to be a mix of the old version with self check-in, and the new version by scanning a qr code on the receipt. It should recognize the items sold and give you points for every dollar spent, similar to the Dunkin, Starbucks, or Wawa apps.
6 people found this review helpful

Dave Pucklavage
Needs to much info, cannot set up. Why do you need all the info just to set up a rewards app? Every time you upgrade, need to enter PW. This time the criteria changed and need to go through adding more info and a complex PW. Only to get done and it will not accept, Says something went wrong try again later. I'm here now for ice, I won't be later.
6 people found this review helpful
Hi Dave,
We’re sorry to hear about the inconveniences you faced with our app. We strive to make our app user-friendly for our guests. Please reach out to us directly via our support ticket system at www.ritasice.com/Feedback/. Someone from our team will reach out to resolve the issue. Thank you for bringing this to our attention.