쏘카인드(Sokind)

크디랩

About this app

Sokind is the only AI technology-based service job training solution in Korea.
Register the educational curriculum to match our company's training manual,
Service workers look at the app as if they were dealing with real customers.
Practice speaking service response training.
When training is completed, AI reports that analyze speech/expression/posture are provided.
[analysis element]
Speech: Script coincidence, intonation, tone of voice, mannerisms of speech, speed of speech
Facial expression: 6 facial expressions analysis, gaze distribution
Posture: head angle, shoulder movement

Manage the CS training completion rate of service staff,
Through various analysis factors, it is possible to evaluate each employee's ability to respond to service.