1.9
5.11K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Vianet Mobile App is a self-service tool for our Customers.
Vianet Mobile App allows our customers to manage their services, request for support, renew and make payment, order ViaTV, refer to get rewards and much more.
Here are what you can do with Vianet Mobile App and why it’s essential for Vianet customers:
Easily reach out to us for query or support:

- Create a ticket, view status updates and chat with our customer care team

- Check your connection status to check your device status, account status, optical power and incidents


Receive quick notifications from Vianet:

- We notify customers using Vianet App regarding any network issues, maintenance, expiry alerts, offers and more. Download the app to stay connected with us.


Get rewards:

- You can easily refer using the app and get rewarded for each referral

- You can use the app to claim or use your reward points.

Easy Billing & Payment:

- View pending or past bills

- Pay your bills online

- Renew your services with a press of a button


Manage your account details:

- Stay on top of your expiry date and package details

- View your data usage

- Update your contact information

- Upload your necessary documents


Control your service:

- Control your WiFi Router settings such as changing password, monitor the

devices connected to your WiFi, change your WiFi Channel and much more


Manage Accounts:

- Add, edit and delete multiple accounts and view multiple service status using same platform via switch user feature
Updated on
Jul 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

1.9
5.07K reviews
Durgesh Shrestha
July 28, 2024
Vianet is a terrible service provider. Despite promising one month of free internet for both referrer and referee, they don't add it to the subscription and fail to notify users, leading me to miss out. Additionally, after returning their router, they delayed our Rs. 1000 refund, giving multiple excuses and failing to meet their initial 1-2 day promise. Unlike other providers who issue refunds on the spot, Vianet's process is frustratingly complicated. Avoid wasting your time & money with them.
15 people found this review helpful
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Anjuli Rana
August 11, 2024
Giving one star for recent bug in app. It was good before but recently it's not working correctly, I can't even see connected user and other settings as well.
4 people found this review helpful