Vianet
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Description
Vianet is a Customer Care App for our FTTH Customers to manage their internet accounts.
Vianet is the 1st and widest FTTH Internet Service Provider in Nepal. It has a widespread Fiber coverage available all over Kathmandu, Lalitpur & Bhaktapur.
Vianet App lets its customers to directly manage their internet accounts through their mobile devices.
Features of Vianet App:
- View Account Details : Packages Info, Status, Validity Time, Consumed Data
- View Billing Information
- Self Renew Account
- Manage Account Speed and Data Quota
- Data Top Up
- View Account Usage Info
- Direct Request for Internet Support and check status
- Manage Account Profile
Benefits of Vianet FTTH:
- 100% End-to-End Fiber
- Dedicated Speeds
- Unlimited Speeds in Google/Youtube
- Speedboost and Data Control Feature
- Uninterrupted service during load shedding
- Easy Refund Policy
- Excellent Response Time
Vianet is the 1st and widest FTTH Internet Service Provider in Nepal. It has a widespread Fiber coverage available all over Kathmandu, Lalitpur & Bhaktapur.
Vianet App lets its customers to directly manage their internet accounts through their mobile devices.
Features of Vianet App:
- View Account Details : Packages Info, Status, Validity Time, Consumed Data
- View Billing Information
- Self Renew Account
- Manage Account Speed and Data Quota
- Data Top Up
- View Account Usage Info
- Direct Request for Internet Support and check status
- Manage Account Profile
Benefits of Vianet FTTH:
- 100% End-to-End Fiber
- Dedicated Speeds
- Unlimited Speeds in Google/Youtube
- Speedboost and Data Control Feature
- Uninterrupted service during load shedding
- Easy Refund Policy
- Excellent Response Time
My review
Review from
Reviews
3.0
318 total
5 101
4 31
3 46
2 34
1 106
King Shrestha
App needs to be optimised, it stays "ON" in the background and DRAINS the battery!! This issue needs to be resolved immediately. And the App's response time and it's user interface is very poor!!
Jitan Dahal
The landing page and color theme looks bad. I guess this is due to the color(Purple color). The text looks bad in the landing page and inside too. Maybe the mask on the font made it look cluttered. I hope you will fix these.
Yeemlesh Gadee
This app is not good as we neeed When i increase some gb and appy then it takes more time Plz fix this problem
Dorje Hyolmo
I dont like it
abin tuladhar
We are using 6mbps unlimited but this app shows 2mbps .
think it
shows cant connect to server right now. every time.
User reviews
App needs to be optimised, it stays "ON" in the background and DRAINS the battery!! This issue needs to be resolved immediately. And the App's response time and it's user interface is very poor!!
The landing page and color theme looks bad. I guess this is due to the color(Purple color). The text looks bad in the landing page and inside too. Maybe the mask on the font made it look cluttered. I hope you will fix these.
This app is not good as we neeed When i increase some gb and appy then it takes more time Plz fix this problem
It would be very helpful if the fiber loss was included in the app, it be easier for us to call the technical team.
data usage day wise pani dinu paryo and default month ta proper hunu paryo ni may ma june auuncha 5392
Vianet Communications Pvt. Ltd. October 26, 2016
Sir, please mention us your customer id and shall look into your issues. Thank you Not so great , this app could not replace the customer portal web page...
Satisfactory app for now. Please add option to view usage by day and not only session.
Vianet Communications Pvt. Ltd. December 4, 2016
Sir, could you please mention us your customer id? Vianet Communications Pvt. Ltd. May 24, 2017
Sir,
Please clear the cache and restart the app or uninstall/install the app.Let us know if the issue still persists.
Thank you! Vianet Communications Pvt. Ltd. May 14, 2017
Sir, please clear the cache or uninstall/intall the app. Please let us know if the issue still persist. Vianet Communications Pvt. Ltd. June 4, 2017
Sir, this is due to the message queue and delay due to it.Please clear the cache or uninstall/install the app. Please let us know if the issue still persists. App Stuck while checking the data.... First I download this app work fine I'm perfect but after 2 days it's stucks that when I check the app.....needed more changes and upgrades features!!!
most of he bugs and glitches seem to be fixed... but i am having trouble using the referral feature as nothing is shown in that page... Loved the addition of the + and - in the data slider... slider itself is more responsive
I think it is a lot better than it was at first. But still, the interface sucks and the app crashes once in a while. It can be a lot more user friendly..
Am new with this apps everything works gr8 love this apps even got 30gb data pack reward and dont need to browse every time to change things around but how do i get points ???? It says u still have speed something remaning
Too much buggy and slow. Speed won't switch to fallback unless you do it from website.
Vianet Communications Pvt. Ltd. May 8, 2017
Sir, please mention us your customer id and shall look into your issues. Thank you. Vianet Communications Pvt. Ltd. April 27, 2017
Sir, Please clear the cache or uninstall/ install the app and let us know if the issue still persists. I love the progress. Used to be crap but now it works amazing! Great work guys!
Vianet Communications Pvt. Ltd. February 8, 2017
Thank you for your review, sir Never received the 5 digit verification code. I should be supposed to receive the code through sms, right?
Vianet Communications Pvt. Ltd. May 8, 2017
Sir, please clear the cash and open the app. The messages are delayed while sending due to traffic.Let us know if the issuse still persists. Thank you. Best service not for the app but for Internet and your Internet Service is the best in the town,.
Vianet Communications Pvt. Ltd. May 8, 2017
Sir, open the app and enter your customer id given by Vianet and you will receive the sms code to verify.We will be soon releasing tutorials on app.Thank you for your feedbacks. It's been nearly two months and the developer team hasn't solved the issue. This application is a big JOKE. Data control can't be controlled. It's an application problem so no need to give user ID.
Install garda space matra liyo. No actual use. Needs lots of upgrades and development. Either don't make such an app or develop a useful one. Also fake star rating by the employees and associates make it worst.
This version particularly is a very low class of app. I was waiting for some progress in the app. But its been months and no action has been seen. Please improve it. Better app, undoubtly is a huge plus point in your marketting as well.
Review deleted
What's New
- Notification Update
Additional information
Updated
July 11, 2017
Installs
10,000 - 50,000
Current Version
1.0.1.8
Requires Android
4.1 and up
Permissions
Report
Flag as inappropriate Offered By
Vianet Communications Pvt. Ltd.
Developer
