JomParking

Appcable

- May 1, 2017

Everyone

Maps & Navigation

( 245)

Description

Note : By updating the apps, you WILL NOT lose your tokens. All your transactions including parkings are stored securely in our server. Just login using your current account & you will get all your tokens back :-)

Use JomParking - An app that ease your street parking payment in Malaysia. It is simple, secure and quick way to pay for street parking.

Convenience
‘A click away’ conveniences of the modern street parking transaction that takes just a few seconds

Secure
Guaranteed secured payment gives great content and safety that eliminates the need for cash

Reviews

2.6

245 total

5 58

4 28

3 30

2 28

1 101

Suanne Chin

Lately this app is quite lagging... always close suddenly when want to make payment.. error massage "Unfortunately JomParking app has stopped". Kindly please take becessary actions to rectify the problem

weng obl

Had topped rm30.20 to get 3000 points. Using this apps for a month plus, so far no incident of saman or clamping *touch wood*. I had been reading all the bad comments and admin on reply contact them and I do not know if their issue been resolve or not. No idea how could I check if this apps is legit or not unless and authority dewan bandaraya website saying is legit. Added, reasonly saw MPAJ have their owns apps, this is going to be complicated when it is not centralise. Lastly, if my car is clamped.. needed to contact this app staff is hassle because how could I wait for their reply when I need to pay up for my car to release the clamp on the spot? If admin able to provide proof that this app is legit by documentation, I would rewrite my review and give 5 stars.

VV Voon

I wonder after i pay parking fee by this app, the government checker may not no im using the app to pay due to I'm not using coupon or pay through the parking machine. He straight issue summon to me. What should I do then?

Fadhli Reza Zainal

So far its legit. Ive tried once today. Parked in bangsar. Didnt get any summons. The next car to mine got. Will update again should there be any problems

Guo Herr

CANT LOGIN. Keeps saying that my username or pw is incorrect when it is and after resetting it a few times. Made me got a summon. Highly dont recommend. I placed my trust and faith in them but they failed me. Wasitng my time and money.

Azhann Rosmin

Had some trouble with the login but the fast customer service proved this is a very good app. A 5-star for me. Thank you and keep up the good work!

User reviews

Suanne Chin May 15, 2017

Appcable July 20, 2017

Hi Suanne Chin, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

weng obl May 4, 2017

Appcable May 10, 2017

Hi Mr. Weng obl, thank you for using JomParking and highlighting the issue. You may refer to DBKL official website for the parking initiative at http://citycarpark.my/produk/jomparking for confirmation. JomParking is a legit app to pay DBKL street parking :)

VV Voon August 5, 2017

Appcable August 8, 2017

Hi VV Voon, first of all, we hope that you are given a fair rating for our apps. The local council is using the online checking now, if you made the parking payment either use machine or JomParking, the local council will be able to know your parking status. Please contact our support at 0132401233 or support@jomparking.com for more information.

Fadhli Reza Zainal June 3, 2017

So far its legit. Ive tried once today. Parked in bangsar. Didnt get any summons. The next car to mine got. Will update again should there be any problems

Appcable July 20, 2017

Hi Fadhil Reza Zainal, thank you for the feedback.

Guo Herr July 1, 2017

Appcable July 20, 2017

Hi Guo Herr, most likely you use email address to login, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Azhann Rosmin August 9, 2017

Had some trouble with the login but the fast customer service proved this is a very good app. A 5-star for me. Thank you and keep up the good work!

Appcable August 8, 2017

Hi Azhann Rosmin, your username will appear when you do the reset password. Your username is not your e-mail address. Please contact our support at 0132401233 or support@jomparking.com and we will help you to retrieve your username.

Ow Yong Thin Kay July 4, 2017

Bad services, I having difficultie to log in so I call customer services, call many time & sometime not even answer, not able to solve my problem, each time ask me to wait while they are solving my problem, wait till 3 day and I have keep calling them, till now no answer

Appcable August 8, 2017

Hi Ow Yong Thin Kay, you manage to login? most likely you use email address to login, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Doris Wong August 11, 2017

Ok, change from 1 to 3 since registration was mysteriously completed. However, at least 2 UX improvements can be made: 1. The little icon on the lower center of Park screen... I thought it is the app icon (indeed the design is same). Please put a label like "Start Parking" so that some users like me know it is a tappable action button 2. The top up screen - it has a loading animation for each top up amt selection. But the animation ends too quickly and it still takes a while to see the next content which make me thought the top up screen was not working when a blank page is shown.

Appcable August 8, 2017

Hi Doris Wong, thank you for the feedback. We will find a way how to make the 'Start Parking' button. As for the top up loading, it depends on the connection to the payment gateway in which we don't have control.

Jessicca YP Lee July 2, 2017

It kept saying cannot detect my location although Google maps can see where I am. It doesn't allow me to click on "use this location" please help! Mine is Damansara but under MBPJ and it is kept showing DBKL

Appcable July 20, 2017

Hi Jessica YP Lee, at the moment JomParking is not covering MBPJ areas yet.

Nene Weiyi May 19, 2017

Keep on crashing when done choosing duration. No chance to press pay at all..

Appcable July 20, 2017

Hi Nene Weiyi, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Muhammad Aslam Bin Ponimin August 13, 2017

This app is quite slow in response. Took me more than 1 minute just to update my vehicle even though I'm using LTE. Pls improve.

Izyan Ismail June 13, 2017

App keeps crashing every time I want to proceed with the selection of duration.

Appcable August 8, 2017

Hi Izyan Ismail, are you facing the same problem? appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Daryl Tan July 6, 2017

call support no one answer. messenger them no response. want to give them money also so hard. sigh

Appcable July 20, 2017

Hi Daryl Tan, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

kelly sue July 11, 2017

Hey, i still saw officer using write method to issue saman, if i use jomparking with no shown ticket, when i kena saman how i proof i have paid?

Appcable July 20, 2017

Hi Kelly Sue, DBKL enforcement officer is using a smartphone to issue a summon/compound.

Sofia Ali July 24, 2017

Lagging. APP STOPPED SUDDENLY. Called the 013 number no one picked up and lodged report to support email but no response. Called citypark office, the officer asked to close all apps, reinstall app but problem still persist. And when asked whats next, she doesnt knw when it will be rectified. Asked her to talk to the manager and refund token , she said she call back. What a joke!

Appcable August 8, 2017

Hi Sofia Ali, we are sorry to hear that you experience such problem. Appreciate much if you can send your details to support@jomparking.com because we are unable to track your email. We are more happy to help solve your problem. Thank you :)

Gin Tee July 30, 2017

Lousy app...Reset password many times still cannot login. Stop wasting times to call and email them.

Appcable August 8, 2017

Hi Gin Tee, we believe you can't login to JomParking due to an incorrect username. Please be informed that your username is not your password. Please contact our support at support@jomparking.com or 0132401233

Zahir Zaini July 16, 2017

It has been crashing and not allowing me to complete payments.

Appcable August 8, 2017

Hi Zahir Zaini, are you facing the same problem? You can contact us at the support section by selecting the more->support. Thank you and have a nice day :)

akmal hakimx July 9, 2017

Tak.boleh login.. try banyak.kali tukar password tak.boleh login padahal dlm acc ada duit. Agak2 lah nak kelepet duit rakyat!

Appcable August 8, 2017

Hi Akmal Hakimx, you manage to login? most likely you use your email address as your username, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

ShookTing Heng July 20, 2017

Your apps keep force close! We can't pay parking using the apps, are you going to pay for our parking summon?

Appcable August 8, 2017

Hi ShookTing Heng, are you facing the same problem? Please contact our support at support@jomparking.com or 0132401233. Thank you :)

Wai Yon Ng July 18, 2017

Great response from customer service. Not much problem so far. Hope to see it covers more area around klang valley.

Appcable July 20, 2017

Hi Wai Yon Ng, thank you for your feedback. Hoping to get 5 star rating :) We are trying our best to expand the service soon.

Rimvydas Naktinis August 17, 2017

Impossible to sign up. Just says "sending...".

Hanson Global July 7, 2017

This apps is convenient but too bad that its location doesn't consists of selangor and other states

Appcable July 20, 2017

Hi Hanson Global, we are trying our best to expand the service to other location soon.

Qarliff Ahmad May 11, 2017

The apps keep on crashing

Appcable July 20, 2017

Hi Qarliff Ahmad, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

vincent tanes August 14, 2017

Always crash when making payment.

Franky Lam July 14, 2017

Hi support team, why taman desa not available. Thank you.

Appcable August 8, 2017

Hi Franky Lam, you may choose KUCHAI LAMA as your zone code. The zone name was assigned by the local council. Thank you and have a nice day :)

Jegan Nathan May 3, 2017

Can't open it,

Appcable July 20, 2017

Hi Jegan Nathan, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Yew Pei Shun July 25, 2017

Cant make payment and too lag, need to fix it immediately!

Appcable August 8, 2017

Hi Yew Pei Shun, are you able to make the payment? You may contact our support team at support@jomparking.com or 0132401233. We will try to help you.

nurul suhara July 11, 2017

Blood sucker!

Appcable July 20, 2017

Hi Nurul Suhara, appreciate much if you can share your problem to support@jomparking.com or call us at 0132401233 so that we can help to solve your problem.

Steph C August 3, 2017

Convenient and so far did not get any summons.

Appcable August 8, 2017

Thank you Steph C for your kind feedback.

Faiz Mohammad August 1, 2017

Not update location

Appcable August 8, 2017

Hi Faiz Mohammad, please inform us the location at support@jomparking.com or you may use the support section in the apps by select more->Support Thank you for using JomParking.

Zairul Kassim May 17, 2017

I have no problem with this app. Easy and convenient.

Appcable July 20, 2017

Hi Zairul Kassim, thank you for your feedback.

Leonard Chan June 29, 2017

Works perfectly fine.

Appcable July 20, 2017

Hi Leonard Chan, thank you for your feedback.

Wennessa Leong March 13, 2017

Very convenient BUT the app has so many unresolved issues. After paying for parking thru the app, purchases does not show up in "active parking" or "purchase history". So is my parking paid for or not? What if DBKL clamp my car?! And I have to pay the fine cuz of this app!

Appcable May 10, 2017

Hi Wennessa Leong, we sorry for the problem that you're facing. Please contact our support team at support@jomparking.com or 0132401233. Our team are more happy to help you :)

Darkidoo March 12, 2017

My car got clamped yesterday because of this app!! And I still have credit in the app, you are making money cannot afford a decent server??? Edit(13/03/2017) After a week it's still unable to connect to their server, no way to call them, nor do they responds to the message we sent them on their website.

Appcable May 10, 2017

Hi Darkidoo, it is most probably due to invalid username and/or password. Your username is not your e-mail address. Please contact our support team at support@jomparking.com or 0132401233. Our team are more happy to help you :)

Priyani Syril January 8, 2017

Its does make it easier since you dont have to find a whole bunch of coins but charging RM1 for each top up is ridiculous. Our freaking parking prices now are bad enough...

Appcable January 13, 2017

Hi Priyani Syril, Thank you for your feedback.

Melissa O April 26, 2017

While I do think that you should charge for the reload of the credits for the convenience, I do think that charging between 6 to 10% each time round is a bit much. Edit: just found out that the site charges 20sen to top up. Am now confused as to why the site costs less than the app

Appcable May 10, 2017

Hi Melissa O, there is payment gateway charges which stated at the payment page. We are trying our best to provide the best payment option for our customer in future. Thank you for using JomParking :)

Nicole Fitch January 6, 2017

Never let me log in Did I just give my personal details for nothing? Waste of time, waste of phone space.

Appcable January 13, 2017

Hi Nicole Fitch, Please send your details to support@jomparking.com and our team will check on your problem. Most probably your username or password is incorrect.

San Lee February 28, 2017

Can't log in. Have tried numerous times and the screen just says logging in forever even after 5 minutes. A good start would be to get it to work?

Appcable May 10, 2017

Hi San Lee, it is most probably due to invalid username and/or password. Your username is not your e-mail address. Please contact our support team at support@jomparking.com or 0132401233. Our team are more happy to help you :)

Rodney Thomas March 23, 2017

I can't even load the app... Does it work... Fast reply from customer service and solvedy problems. User problem.

Appcable April 17, 2017

Dear Rodney Thomas, thank your for your rating and support the apps.

sing kuan December 12, 2016

This is ridiculous , every top up have to charge for extra charges! so why not i just pay by machine? this app is blood sucker! this wont help you to save any time and any money!

Appcable January 13, 2017

Hi sing kuan, Thank you for your feedback.