In addition to purchasing products and delivering the latest information, we have prepared a number of functions that allow customers to become more familiar with Anker Group products, such as issuing app-only coupons and responding to inquiries via chat from within the app. did.
[Basic functions]
■ Purchase of products
Just like on the official website, you can enjoy shopping from the app.
■ Easy inquiry via chat
Customer support members who are familiar with Anker Group products listen to customers' wishes in real time and provide full conversational support in selecting products and resolving concerns, providing a more casual and comfortable purchasing experience (* ).
*This function is only available during our business hours.
■ Earn and use miles
Earn miles when you purchase products on the Anker Japan official website, official app, or directly managed store "Anker Store." Miles earned through shopping and actions can be exchanged for coupons that can be used at Anker Japan official online store / official app / and Anker Store*.
*Excluding Anker Store / Anker Store Select within electronics stores
■ Dissemination of information such as new products and sales
You can set the distribution of announcements, new product information, campaign information, etc. from Anker Japan to suit your preferences.
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If you have any opinions or requests regarding the app, please contact our customer support (https://www.ankerjapan.com/pages/customer-support).
We welcome your feedback to help us improve the app in the future.