This app is a waste of money. It doesn't work at all, and the support is horrible. They have two answers to any question: start over or it's Fitbit's problem. Great idea, but seriously you should not put out a product that users can't use. Ridiculous.
Downloaded app and when i click download it says that its connecting then the app swithes off on my watch and then nothing happens. Nothing downloaded. Waste of money and time... :/
I tried to develop this photo gallery app for the ionic. I know fitbit smart watches are in its infancy and it's difficult to create apps for the ionic. The photo album app on the watch will work the first couple of times. If it stops downloading new photos. Try uninstalling the watch app and the companion phone app. This worked for me.
The app is pretty much useless for Fitbit Ionic users. However, the developer was quick to respond to my complaint and worked to fix it. Apparently problems lie in the Fitbit app's connection to one's phone. Once this issue is solved I'm sure this app will be very well received.
Great once I got it working... Run down for how it worked straight away for me after a playing around... Set up photos on app, then sync Ionic and make sure it connects, then click to download whilst synced up, then a warning will appear on the watch about opening app, then open the app and instantly click on retry and then download... Voila, worked in 5 seconds... Hope this helps!
Tapped on the ... and tapped download. Now its just frozen on a black screen that says "Connecting...", but it never connects. Its been one day so far. Any help would be appreciated. Any solution will change this to 5 stars. Thanks. While I appreciate a quick response from the developer, I think pointing the finger at Fitbit is a waste of time and is not an attempt to solve the problem. I would think that since this is an issue that I see in nearly every review, you may consider working on a solution with Fitbit and communicating that with the people who regretfully paid for the app. Changed from 2 stars to 1. Will change to 5 if a solution is found. Thank you.
On your watch: tap the "..." button and then the Download button to download new pictures from your phone.