Appointedd Hub

Appointedd

About this app

The Appointedd Hub is the mobile app experience your store team needs. Built for multi-location retail and beauty businesses, it puts bookings, calendars and customers in their pocket.

Manage every location from one app
Organise your business into regions, brands, departments, and stores. See only the locations and data you're permitted to access, with role-based visibility built in from head office down to individual stores.

Full calendar control, wherever you are
Create, view, amend, reschedule, or cancel bookings on the go. Real-time availability across staff and resources means no double-bookings and no surprises.

Virtual queueing, without the wait
Build and manage virtual queues so customers get real-time wait updates on their phone, instead of standing in line, and your team can call them forward to serve.

Built-in CRM
Keep customer history, notes, and communication logs in one place. Segment customers into groups for targeted communications, loyalty campaigns, or reporting.

Real-time push notifications
Get alerted the moment a booking, cancellation, or staff action happens, so your team can react instantly, not the next time someone checks a screen.

Role-based access control
Define custom roles with granular permissions and assign them per location. Managers, regional leads, and store teams each get exactly the access they need - nothing more.

Reporting built for operators
Powerful AI data insights and resource utilisation reports help you spot busy periods, identify underused resources, and make smarter staffing decisions with live reporting.

Key features:
- Multi-location enterprise hierarchy management
- Real-time appointments calendar with drag-to-reschedule
- Event and virtual queue management
- Built-in CRM with customer segmentation
- Push notifications for bookings and staff actions
- Resource utilisation & custom reporting
- Granular role-based access control (RBAC)
- Branded email/SMS communications and templates
- API & webhook integrations for your existing stack
- Enterprise SSO (SAML) support

Appointedd powers booking for some of the world's biggest retail and beauty brands, turning appointments into a forecastable, measurable revenue channel - not just a calendar entry.

What’s new

Welcome to the Appointedd Hub!

Key features:

Real-time appointments calendar with drag-to-reschedule
Virtual queue and event management
Built-in CRM with customer segmentation
Multi-location enterprise hierarchy management
Push notifications for bookings and staff actions
Granular role-based access control (RBAC)