
Lucy Drey
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I can log in on the desktop site which already barely works, but my same login on the app just says the credentials are incorrect, and when I go to reset them even though they're right, it has "no record" of my email. So.. how am I supposed to pay my rent, exactly? Edit: 2 months later and still nothing has been done. I have autopay turned on, and rent has not been taken out yet, but I can't check on anything because the app is still completely inaccessible!
6 people found this review helpful

Cameron Mosby
App is unusable. Being that I've been using AppRent N autopay with no problems, I would expect a seamless transition to the new version that would not flag as a malicious payment. Due to this, my bank account was locked (which I have resolved), resulting in a missed rent payment. THIS IS COMPLETELY UNACCEPTABLE! This portal has an effect on people's livelihood and should have been vigorously tested before it rolled out.
10 people found this review helpful

Jordan Hupp
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Update: Never received a follow up after this review. Recently discovered that the app is reporting incorrect rent due. Honestly surprised this is a live app considering the major defects with basic features. Trying to add or edit a work order, the app asked for camera permissions. I granted them, but the app doesn't load the camera. There's no way to allow access to my camera roll.
8 people found this review helpful
Hey, Jordan! We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at support@apprent.com? And any relevant screenshots would be immensely valuable. Thank you.