Alfa Telecom

3.4
5.03K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.

Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.

Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.

Track your consumption:
Get an overview of your consumption as soon as you open the app.

Manage your services:
Manage your active services, and subscribe to new services on the go.

Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Transfer credit.

Check your bill:
Check your current bill and previous bills.

Send Free SMSs:
Send 5 free SMSs per day

Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.

Get Support:
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.

This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.
Updated on
Jun 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
4.93K reviews
Freda Kanaan
July 10, 2025
the application is the worst app. I am trying to chat with a live agent no way to get anyone
Did you find this helpful?
Alfa telecom
July 15, 2025
Thank you for your feedback, and we're truly sorry for the inconvenience you experienced. Please note that during the mentioned days, our team was on strike, which affected live support availability. We appreciate your understanding and are here to help if you still need assistance, please contact us anytime and we are delighted to support you🤩
Collabu
April 15, 2025
kept showing "no connection". I couldn't use this app anymore. I was logged in and was using the app with ease. Android System Webview is up-to-date and everything else. It just decided to stop working on its own. Sad. Uninstalled, I can't have that happen when I need it the most.
Did you find this helpful?
Alfa telecom
June 3, 2025
Hi, we’re sorry to hear about the connection issues you faced. We understand how frustrating it is when the app stops working at crucial moments. Please try to uninstall and reinstall the app. If the problem persists, contact us at alfa.customercareteam@alfamobile.com.lb with details, and we’ll gladly assist you. Thank you for your understanding.
Antoine K.
April 4, 2024
In addition to the horrendous UI, there is no live chat with any agents. There is a useless AI bot that can't answer any meaningful questions, and every time you want to speak with an agent, the session automatically closes just as it starts. A horrible app for a horrible company offering horrible service.
12 people found this review helpful
Did you find this helpful?
Alfa telecom
April 8, 2024
Hi Antoine, We would like to chat with you with regards to your experience with us. Can you provide us your customer details at alfa.customercareteam@alfamobile.com.lb so that we can reach out?

What’s new

We regularly update our app to make it even better for you. Download the latest version to enjoy all the available features.
What's new in this version:
– Performance improvements for a smoother experience
– Bug fixes and general improvements

Stay up to date to enjoy the latest features and enhancements.
Love the app? Rate us! Your feedback helps us grow and serve you better.

App support

About the developer
MOBILE INTERIM CO. -1- SAL
I_WebDevelopment@alfamobile.com.lb
P.O Box 50-128, Parallel Towers Building , Block A Sin El-Fil/Jdeideh Boulevard Dekouaneh Lebanon
+33 6 71 27 25 73

Similar apps