Alfa Telecom

Alfa telecom

About this app

Discover the new Alfa mobile app by downloading it now! Enjoy the same old features you’re used to, in addition to new features wrapped in a brand new design that will allow you to easily manage and track multiple Alfa accounts all from one place.

Whether you are a Prepaid, Postpaid, Business, Mobile Broadband or Alfanet subscriber, you will be able to track your consumption, manage your service, pay your bill or recharge your line, and much more.

Manage multiple accounts:
Easily switch between multiple Alfa accounts without the need to login every time.

Track your consumption:
Get an overview of your consumption as soon as you open the app.

Manage your services:
Manage your active services, and subscribe to new services on the go.

Pay & Recharge:
Recharge from a credit card, a postpaid line or a scratch card.
Pay your bill and activate automatic bill payment.
Transfer credit.

Check your bill:
Check your current bill and previous bills.

Send Free SMSs:
Send 5 free SMSs per day

Locate Alfa Stores & distributors:
Find the nearest store and get directions, contact and opening hours.

Get Support:
Live chat with our customer service representative, submit a suggestion, retrieve your line’s PUK, unblock codes and report coverage problems by sharing your location.

This app is not in any way affiliated with, sponsored by, or endorsed by the United States insurance and financial services provider Alfa Corporation, which operates Alfa Insurance and Alfa Financial.

Ratings and reviews

the application is the worst app. I am trying to chat with a live agent no way to get anyone

kept showing "no connection". I couldn't use this app anymore. I was logged in and was using the app with ease. Android System Webview is up-to-date and everything else. It just decided to stop working on its own. Sad. Uninstalled, I can't have that happen when I need it the most.

In addition to the horrendous UI, there is no live chat with any agents. There is a useless AI bot that can't answer any meaningful questions, and every time you want to speak with an agent, the session automatically closes just as it starts. A horrible app for a horrible company offering horrible service.

What’s new

We regularly update our app to make it even better for you. Download the latest version to enjoy all the available features.
What's new in this version:
– Performance improvements for a smoother experience
– Bug fixes and general improvements

Stay up to date to enjoy the latest features and enhancements.
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