Cyberia

4.1
278 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The first comprehensive self-care mobile application for Internet subscriptions, offering subscribers a personalized account management experience to monitor monthly consumption, easily renew accounts, promptly manage extra services, request support and stay informed about the latest news and company announcements.
The app will allow a Cyberia customer to:
• Add and manage multiple ADSL or 3G accounts within the same app
• Backup registered accounts and restore them to other mobile phones without re-entering all usernames and passwords
• Check the traffic consumption meter and service expiry date
• Renew one or more subscriptions using prepaid scratch cards or using a debit or a credit card
• Instantly subscribe to, unsubscribe from, activate or turn off extra services such as Parental Control or Unlimited night
• Receive direct notifications about network maintenance, service availability or policies updates
• Stay updated on Cyberia’s latest offers, promotions and services
• Immediately refer a customer, and be rewarded when the customer subscribes
• Locate by area or by nearest, and get navigation directions to resellers across Lebanon
• Contact support by phone or e-mail through the app
The app is an enhanced mobile version of Cyberia’s online account management tool, allowing the users to administer various Cyberia Internet subscriptions from the same interface.
Updated on
Oct 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.1
278 reviews
Marc Chamoun
December 28, 2020
Cyberia customer service is not really professional,each employee gives us a different answer as to why our internet download speed went from 20mbsps to 1mbsps after we change to a new router we bought from them.I don't get why they voluntarily slow it down which is their response,even though it slowed down after we changed to a new router which makes no sense. Customer service is not helpful at all,I am paying 80 000 lbp a month to barely get 1mbps speed!
5 people found this review helpful
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A Google user
October 1, 2019
Expected more from a well known company .the application needs updates to be better for end users .i added so many users as the application is supposed to be used but facing a problem every time i need to use it searching manually between the users no search buttom . My conclusion it needs a lot to be up to expectation .
7 people found this review helpful
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Tony Azar
May 3, 2022
Run for your life!! 1 star all what they deserve. This app is helpful on onky 1 level, i can easily renew my accounts. Other than that a poor ISP, under par connections and a very bad support team if not the worst.
1 person found this review helpful
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What's new

Minor updates