The first comprehensive self-care mobile application for Internet subscriptions, offering subscribers a personalized account management experience to monitor monthly consumption, easily renew accounts, promptly manage extra services, request support and stay informed about the latest news and company announcements.
The app will allow a Cyberia customer to:
• Add and manage multiple ADSL or 3G accounts within the same app
• Backup registered accounts and restore them to other mobile phones without re-entering all usernames and passwords
• Check the traffic consumption meter and service expiry date
• Renew one or more subscriptions using prepaid scratch cards or using a debit or a credit card
• Instantly subscribe to, unsubscribe from, activate or turn off extra services such as Parental Control or Unlimited night
• Receive direct notifications about network maintenance, service availability or policies updates
• Stay updated on Cyberia’s latest offers, promotions and services
• Immediately refer a customer, and be rewarded when the customer subscribes
• Locate by area or by nearest, and get navigation directions to resellers across Lebanon
• Contact support by phone or e-mail through the app
The app is an enhanced mobile version of Cyberia’s online account management tool, allowing the users to administer various Cyberia Internet subscriptions from the same interface.