
Rolly Star
Chat with TEMI Robot App I personally think the app is terrible and extremely frustrating. The technical system in this country is still a struggle. Never seamless. You begin chatting, and the next second the chat closes and cannot be retrieved. You then have to register again to chat with a live agent, only for it to close once more. Very disappointing. Not impressed. Do better.
FIRST CITY MONUMENT BANK LIMITED
March 27, 2026
Hello Rolly Star, thank you for your feedback. We’re sorry to hear about your experience. Please note that TEMI does not automatically close active interactions; this may be due to an unstable internet connection. We recommend checking your network and trying again. If the issue persists, kindly send us an email at customerservice@fcmb.com.

Dan Collins
Great Banking Service, Great App, but as usual alot needs to be done. Firstly, we need a Dark Theme for the App, I bet it's gonna blend in so perfectly well with the Purple. Secondly, the App needs a UI overhaul, the current one is not very smooth and responsive Thirdly, I think there's a bug. When I want to transfer to other banks and it pulls up the list for me to search the name of the bank I wish to transfer to, the page always freezes the moment I start typing before popping results.
23 people found this review helpful

Uzorma Amrasa
very annoying, can't login, had serious trouble trying to sign up. It was so bad that I didn't even know when I had registered because it kept on showing error on the app, if I hadn't received an SMS I wouldn't have realized and now I'm trying to log in again because I've forgotten my username I tried using my card details to get it back and it keeps on showing error and it's not my network! FIX THISSS
23 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
January 20, 2026
Hello Uzorma Amrasa, we are sorry to read about this. Please know that we do not like to see our customers inconvenienced. Please reach out to us via email at customerservice@fcmb.com so we can address this appropriately.