Dele Balogun
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I really like the app and it has great functionality. This should be a 5 star review except for the fact that my device, a Oneplus 7, has not been optimised for fingerprint sign on, a feature which I had on my previous device. I have tracked down IT staff of FCMB and exchanged several messages. Update: FCMB has reached out to me and this matter is now fully resolved! Once contact was established they were very responsive and sorted out the matter in a very speedy manner. Thank you FCMB. šš
228 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
November 10, 2020
Hi Dele, thank you for the feedback.
Olajide Franklyn
I've been experiencing Biometric/ fingerprint failure since the new update which is very frustrating. It won't just pop up on it's own like it use to. I tried clicking on the fingerprint symbol to make it pop but it's not responding. Typing in your pin/password everytime you want to make a transaction isn't for everyone. Some of us just want to login to our apps by just touching our fingerprint scanners please fix this as soon as possible.
70 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
January 30, 2023
Hi Olajide, kindly note that the service on the app has been restored. You may revert via our social media channels on Twitter @fcmb_help or Facebook @FCMBMyBank if you are still getting any error message while using the app. Thank you
Mbataobi Juliet
This is like the coolest banking app so far, makes banking so easy. Imagine you can do almost everything at the comfort of your home without having to visit the bank, ranging from transfer, to statement of account, to account blocking, requesting for a debit card or cheque booklet and many more. Infact this is AI at its peak. I would recommend this app to family and friends any time
31 people found this review helpful
FIRST CITY MONUMENT BANK LIMITED
July 18, 2024
Hi Mbataobi, thank you very much for your feedback.