APRIL Easy Claim

1.94K reviews
Content rating
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About this app

Wherever you are in the world, APRIL International Care Easy Claim app allows you to easily send your claim for reimbursement of healthcare expenses.
All you need is your login information and your supporting documents/invoices.

With Easy Claim, your reimbursements are a few clicks away!

With Easy Claim you can:
# Send all your reimbursement claims.
# Follow up on your claims and access your claim history.
# Download your insurance card and all your insurance documents.
# Find the nearest health professional and medical facility recommended by APRIL.
# Contact APRIL International.

# Need help?
Take a look at the Easy Claim user guide within the « Help » or « General terms and conditions » sections.

# And also…
Use the « Manage my account » section to change the app’s language. Easy Claim is available in English, French, Spanish, German and Dutch.

IMPORTANT: If you are unable to connect, we invite you to contact us to verify the eligibility of your contract, by phone at +33 (0)1 73 02 93 93 or by e-mail at info.expat@april-international.com
Updated on
Sep 26, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.91K reviews
Sarah Zup
September 21, 2023
Hello, since I changed my phone I cannot login, the app is loading and loading and loading forever. I tried to delete and reinstall the app a few times but it is the same. Could you help me fix this issue please? I contacted the address email you gave me without answer, I still have the same issue. How I am supposed to ask for refund???
1 person found this review helpful
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APRIL International Care
July 27, 2023
Hello Sarah. We launched yesterday an update to fix any login issues. If the problem persists, could you send us some screenshots and your contract number to ( info.expat@april-international.com )? Our customer support team will reach to you. Thank you. APRIL International
Neemat Fadous
August 31, 2023
I am unable to login on the app. I have tried uninstalling it ad re-installing it and it didn't work. I also sent an email to the email address mentioned in the replies of other people but i didn't receive any response yet.
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May 25, 2023
Either while trying to attach documents the app will crash, or when I take pictures most of the times I get an email saying I did not send the supporting documents (they get a black screen instead of the picture). I have insisted to tech support to fix it, yet they either keep saying they will contact me back, or their answer is just to reinstall the app...
2 people found this review helpful
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APRIL International Care
May 25, 2023
Hello. I'm sorry to hear. We updated the application this week. Could you update the app and try again? If the problem persists, would it be possible to send us a screenshot and your contract number to leonardo.bonato@april.com ? Thank you very much. APRIL International Team.

What's new

We regularly make change to Easy Claim to improve your experience, fix bugs and introduce new features. To make sure you don't miss anything, just keep your Updates turned on.