APRIL Easy Claim

APRIL International Care

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About this app

Wherever you are in the world, APRIL International Care Easy Claim app allows you to easily send your claim for reimbursement of healthcare expenses.
All you need is your login information and your supporting documents/invoices.

With Easy Claim, your reimbursements are a few clicks away!

With Easy Claim you can:
# Send all your reimbursement claims.
# Follow up on your claims and access your claim history.
# Download your insurance card and all your insurance documents.
# Find the nearest health professional and medical facility recommended by APRIL.
# Contact APRIL International.

# Need help?
Take a look at the Easy Claim user guide within the « Help » or « General terms and conditions » sections.

# And also…
Use the « Manage my account » section to change the app’s language. Easy Claim is available in English, French, Spanish, German and Dutch.

IMPORTANT: If you are unable to connect, we invite you to contact us to verify the eligibility of your contract, by phone at [phone] or by e-mail at [e-mail]

Ratings and reviews

Cannot even login for 2 days straight. It always says "An error occurred while trying to access to APRIL server". UPD. Figured that out. Because the app uses a default browser to login and I have Firefox set as my default browser which for some reason doesn't work for the app login. I had to change default browser to Chrome, login into the app and switch back to Firefox again. That's not obvious and the error message doesn't help at all!

I can login to the online portal but I cannot login to the Easyclaim app. I have tried several times. I even called your customer service and was asked to delete the app and reinstall it which I have done 3 times and I still cannot login. It seems 90% of the issues that have been reported from reviews are login related. You guys should fix the bug with login since most of the insurance contract capabilities are tied to the app.

This is an update. (2025/08) The app used to be very good. Since about 1 year is seems to get worse with every update. The login, which now utilizes a browser, may not work. You may have to change the default browser of your phone. With the last update choosing the location and facility provider de facto stopped working. The UI for adding pictures / scans has become unnecessary more complicated. It seems new versions are not tested enough before being released. :-(

What’s new

A new version of your Easy Claim app is available. Activate the updates to discover the new features.