4.3
158 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The AskRail app is a hazardous materials safety tool for first responders who are first on scene or directly support the first on scene in the event of a rail incident. Access to certain features, including the ability to query rail car contents based on an equipment number, is restricted to authorized personnel.

To obtain authorization to use the restricted features, you must assert that you are a first responder, provide information about your emergency response agency, and identify a supervisor who can attest to your first responder duties. You also must obtain sponsorship from a Class I railroad. This process may take up to several weeks.

AskRail is a collaborative effort among all North American Class I railroads, the Association of American Railroads, Railinc Corp., and the Transportation Technology Center, Inc. AskRail for Android is FirstNet Listed.

Hazardous material data, guides, and contacts are derived from the current Emergency Response Guidebook (ERG) published by the U.S. Department of Transportation.

You can find out more about the ERG at: http://www.phmsa.dot.gov/hazmat/outreach-training/erg

AskRail is maintained by the Association of American Railroads and is not associated with the U.S Department of Transportation.

For more information about AskRail please visit: www.askrail.us.
Updated on
Aug 27, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info, and App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
155 reviews
Chad Jenkins
September 26, 2021
Have had this app for response reference with the FD and HazMat Team. Since the update I can't do anything with it. Uninstaller and reinstalled and now soooo many hoops to re-verify and re-register. Cant fill in half the areas to register. What a mess. Once they get it figured out I may reinstall. Good Info if you can get it to work. The problem I am having is registering again. It won't accept info or let me edit fields. I have already been verified when I used it before.
10 people found this review helpful
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Association of American Railroads
August 19, 2021
Hi Chad, How frustrating! Could you try the following steps or contact us at support@askrail.us? We would love to help. To clear the app's data, 1. Go to your device's Settings menu 2. Select Apps 3. Select AskRail 4. Select Storage 5. Clear both the Cache and the Data, it is crucial that both are cleared 6 Open the AskRail app and register
J B
November 22, 2024
I've had Ask Rail since not long after it came out and it's had it's ups and downs. There have been phones it wouldn't work on, but works fine on an S22 Plus. Used for training previously but this April I used it on an actual derailment with leaking cars. Within 5 minutes of arriving we had 100x more information than we could have asked for. While downloading the entire consist took about 3 minutes on the app, it was well worth it. We were able to identify immediate hazards and act accordingly.
9 people found this review helpful
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Association of American Railroads
July 19, 2021
Hi JB, This is terrible news. I would really like to help make sure that AskRail can provide you the support needed especially in an emergency situation. Would you be able to mention that you submitted a review on Google Play in your case with our support team so that I can work with you directly? I'd really like to understand your experience.
B Stiteler
May 7, 2020
WILL NOT DEPEND ON THIS FOR EMERGENCY!!! What an awesome app when it started, now they are mismanaged and full of sloppy fixes. I dont log into this all the time and because of it I lost my account, use another email, use a different railroad to register. These are not fixes that work, I have wasted time trying and I'm done.
9 people found this review helpful
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Association of American Railroads
June 1, 2020
We sincerely apologize for the troubles you've had with the app. We are working to improve our recertification process. I do see that you were able to get the app on your current device, but if there is anything we can do to help, please contact us at support@askrail.us. Thank you.

What’s new

- A pop-up message is displayed when there is a new version of the app available.
- A pop-up message is displayed upon email verification for a revoked user.
- Option available for users to export files as CSV or PDF.