Arriva UK Bus

Arriva UK Bus

About this app

Our new app has a range of features designed to make it easy for you to get to the people and places that you need across the UK (excluding London). Whether you want to find out when your next bus will arrive, purchase an m-ticket for your journey or scan it once you get on the bus, the Arriva UK Bus app makes it simple. Here are some of the features our new app offers:

• Plan your journey in real-time and easily purchase m-tickets in one app (no need for two separate apps anymore!)
• Our improved journey planner makes it even easier for you to get from A to B; use the interactive map to find live bus departures near you or search for nearby bus stops
• Improved location functionality makes it simple for you to find the ticket you need for your journey
• See disruption alerts and journey cancellations so you can keep up to date with the latest information
• Keep track of your account with access to your full ticket history

Ratings and reviews

It would be really nice if you made the application show the QR code of a ticket straight away after running the app. Now you have to press several buttons before you can show the ticket to the driver, sometimes it rains and tehere is no shelter and you cannot do it outside the bus, before the bus comes, sometimes you run to catch the bus, and it's not so easy to run the app when you get into a bus

It's just not as user friendly as it should be. Feels clunky to use, and not as smooth as the older version. Screens seem to be used to take up branding or obvious information, rather than providing details on the job you're trying to do, such as quickly buying a ticket. Overall - just very poor UI, as if been designed by people that don't use buses.

App just straight up doesn't work half the time. You'll click on a stop to check the times and instead of selecting that stop it'll just select a random stop on the other side of the city, requiring you to re-find your original stop and repeat this process about 5-6 times. This isn't a huge issue on paper, but when you're in a rush to get somewhere you don't need to waste your time with this.

What's new

Our latest update is here!
This update includes some bugs fixes & Improvements. We update our app on a regular basis so make sure you are on the latest version.
Thanks for using Arriva!