Artech tech

Step For It

About this app

Artech equips technicians with a dedicated app to efficiently manage their service calls, from assignment to completion.

ASSIGNED SERVICE CALLS
Automatically receive service calls assigned to you. See at a glance the type of problem, location, urgency level, and scheduled time slot.

COMPLETE INFORMATION
Access all the necessary details before the service call: problem description, photos and videos sent by the client, site history, equipment involved, and specific instructions.

SIMPLIFIED PLANNING
View your schedule in real time. Confirm your availability, manage your travel, and optimize your routes directly from the app.

REAL-TIME TRACKING AND STATUS
Update the service call progress (en route, on site, in progress, completed). Clients and managers are automatically notified.

SERVICE REPORT
Add your diagnoses, actions taken, parts replaced, photos taken after the intervention, and recommendations. The report is generated and archived instantly.

HISTORY AND DOCUMENTS
Find all your past interventions, reports, and associated documents in one place.

CENTRALIZED COMMUNICATION
Easily communicate with clients or property managers without unnecessary calls, for smoother and better-prepared interventions.