
Bonnie Conner
- Flag inappropriate
- Show review history
I would give zero stars if I could. Did nothing for my playful 3 year old cat. As soon as I cancelled the subscription, only an hour later, they took $9.99 from my account. It clearly states a 3-day trial period. I would like a refund today. Took you less than an hour to take my money so, yes it should take same amount of time to return it. That really doesn't help me at all. The website in the app is non-existent, there is no support link. I've tried 2 emails , but they tell me on the app.
7 people found this review helpful
Hello! We're sorry to hear about your experience with the subscription and your cat's interaction. We value your feedback and have escalated your concerns. While we can't handle refunds directly, please check the app for assistance options. Thank you for using Cat Translator, and we hope you enjoy future features!

Erin Price
- Flag inappropriate
- Show review history
Update 7/8: STILL HAVENT RECIEVED A REFUND FROM THE APP OR EVEN A RETURNED EMAIL! BEWARE! This app says it will give you a 3 day trial but charges the full amount anyway. When you try to use different features it asks you to pay for the trial again! So don't fall for their trap. On top of all that, I tried to actually use the app since I paid for it and it crashes constantly. Support "option" does not work. I want my $$ back NOW! I didn't authorize any charge!
3 people found this review helpful
Hello, Thank you for sharing your experience. We're concerned about the trial charges and app crashes you've encountered. Your feedback is important, and we've escalated this internally. We hope for a resolution that meets your expectations. Your insights help us improve our service.

Gabriella Malsol
Okay Okay. Let's calculate. $7.99 a week is basically $8. So 4x a month (8×4=32) That's $32 a month. Take that times 12 months in a year ($32×12=384)! That's $384 dollars that they'll charge a year and I bet it'll be impossible to unsubscribe once you sign up. Sorry but that's not worth the trial which btw demands you input credit card info before the "free" trail. RIDICULOUS!!!!
23 people found this review helpful
Hello! We appreciate your feedback on the pricing structure and trial process. Your insights are important for improving the experience. Thank you for using the Cat Translator app, and we hope you find a solution that works for you!