
Kuo Wei Lau
I missed a payment because the app didn't show me the invoice after uninstall/ reinstall logging on again. Logged on to my computer and I was able to see future and past payed invoices which was not visible in the app.
1 person found this review helpful
Riverty GmbH
March 4, 2026
Wat vervelend dat je betaling hierdoor niet zichtbaar was in de app. Dat is natuurlijk niet de ervaring die we willen bieden.
Stuur ons een bericht via communityteamnl@riverty.nl, dan helpen we je snel verder en zorgen dat alles correct wordt weergegeven.
Met vriendelijke groet,
Freya van het Riverty Community Team

Sa Sci
Hi, it's been over 3 days since the app is not working and returns error when opening. How am I supposed to pay if you don't fix it? And no, I don't have my laptop available just in case you thought about suggesting it. And yes, I already emailed customer service and sent a screenshot of the error Let's make sure I am not charged extra money for the delay in payment because of YOUR issues. If any reply, please use English.
11 people found this review helpful
Riverty GmbH
March 13, 2022
Hey Sa Sci, bedankt voor het melden van dit probleem en voor het helpen identificeren en hopelijk oplossen ervan. Er is nu een update beschikbaar die deze bug verhelpt. Probeer de bijgewerkte app en laat ons weten hoe deze werkt. Sorry voor alle ongemakken. Met vriendelijke groet, Alex

Linda Abby
- Flag inappropriate
- Show review history
Just like MANY MANY MANY other people here in the reviews, Riverty keeps changing my settings to Germany, even though I live in the Netherlands. Because of this, the app won't show me my invoices and now I keep getting fees because I am late with my payments!! will Riverty compensate me for those fees? maybe fix this issue in the app, since judging from the reviews here, this has been an ongoing issue for at least a year now! *** Added comment to Beau: I did that, still can't see invoices!
2 people found this review helpful
Riverty GmbH
September 1, 2025
Hi Linda!
Dit is inderdaad vervelend. Mijn tip is om eerst uit te loggen, dan via internet op de inlog pagina van Riverty het juiste land te kiezen, en dan in te loggen. Je land moet dan juist zijn in de app. Hopelijk kom je zo verder! Vriendelijke groet, Beau van het Riverty Community Team