Ascentra CU Mobile

4.3
199 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The Ascentra Credit Union Mobile App allows you to access your accounts anytime, anywhere. With a fresh look and feel, it will have you making all the right money moves!
With the Ascentra Mobile App, you can do everything you can do on a desktop from the convenience of your smartphone.

Features:
· Check balances and transaction history
· Transfer funds
· Deposit checks
· Move money between your accounts
· Login quickly and securely with your fingerprint or a glance where available
· Set security alerts
· Manage your debit or credit card
· Apply for a loan or open an account
· Pay bills
· Use tools to set budgets and manage your finances
· Bank in English or Spanish
· Link and view external accounts and credit cards
· Help via chat
· Monitor your credit score and credit report through SavvyMoney
· Locate surcharge-free ATMs and Ascentra Credit Union branches


For more information, go to ascentra.org/anywhere.

Federally insured by the NCUA.
Updated on
Dec 7, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 2 others
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.3
199 reviews
Ashley Victoria
January 1, 2021
App is too sensitive to touch. I can't scroll down the screen without it selecting the option my scrolling finger happened to be on, (this is on both Apple and Samsung, I checked). I have to toggle back and forth to pay credit bills. I'd rather not have to memorize the amount. The text is difficult to read, in size and color. The grey background, while professional, would benefit going back to white. I would encourage looking at more user-friendly apps like Chime. Thanks!
3 people found this review helpful
Did you find this helpful?
Ascentra Credit Union
January 7, 2021
Hi Ashley, thanks for letting us know of the issues you're running into. We appreciate your comments! All comments to improve (or fix) something in digital banking are reviewed by our team to continually improve our members experience.
Karen Morris
October 26, 2022
When paying my Capital One credit cards, it takes too long to show it cleared. Sometimes it's the same when I pay a bill with my debit card. I absolutely am not okay with being REQUIRED to change my password. Changing passwords against one's will, requires the password to be written down somewhere. This really should not legally be allowed.
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Ascentra Credit Union
November 10, 2022
Hey Karen, if you're looking for your updated balance after making a payment on a Capital One card that would be on their side. However, if you're talking about Ascentra credit card payments, the process has been updated recently. If you'd like to know more about how this works you can call us at 563-355-0152 or chat with us at ascentra.org.
Sharon Gammell
October 5, 2020
After removing the old app and installing the new, it took some time to complete. I even had a problem accessing my account on my laptop. Once I had authentication online, I reinstalled the app on my phone. Noticed the login page was the old one, it didn't work. I closed app, went to Google Play Store and opened the app from there. New login page appeared. I logged in no problem and set up biometrics. All is well now. Not everyone can figure this out so have patience with your customers.
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What's new

App enhancements and security updates