
Terri Brezina
The app when working is fantastic. The dictionary alone is worth the subscription. However now my 3 day trial is up and even though I've gone to the website and paid for a year subscription the mobile app still keeps telling me my subscription is no longer active. I've uninstalled and reinstalled several times but it won't work. The website is wonky on a phone so I'm just stuck now with no good way to use the tool.
2 people found this review helpful
ASLdeafined
October 24, 2023
Can you tell me your username? I will make sure you are all set. My email address is: info@ASLdeafined.com
PF

Jessica A
I love the program but the app needs work and since the site isn't mobile friendly, if I want to practice on the go I have to use the app. Videos sometimes won't load and I'll have to leave that activity for another time and hope it loads. Also, if your subscription ends, you can't even sign into the app or site. You have to get a new subscription and I had to make a brand new account and start all over again because it kept saying my email didn't match even though I checked and it's fine
6 people found this review helpful
ASLdeafined
January 3, 2022
Thank you Jessica for your feedback. We are working on updating our APP and the main website. If you ever have a problem like this again, please let me know. Okay? I will be happy to make sure you don’t have to create a new account etc. Sorry for the inconvenience