
Christen Boyer
This app doesn't work on Android. Instantly says no connection and says connection is unavailable if I try to refresh. Doesn't keep me signed in, I have to sign in everytime I open the app, which is extremely annoying when I'm trying to do something quickly in the app. When tracking it tells me to update my android system to the most current version, but I have the most current version (the app thinks I have android 13 or 14, but I definitely have 15). Good app, but very frustrating on Android.
2 people found this review helpful
Aspen Skiing Company
January 6, 2025
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at mobileapp@aspensnowmass.com. Thank you.

A Google user
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This app does not work. its informational only. It will not track vertical feet, bowl laps, or anything else it claims to track, except number of days skiied, which it can do through connecting to the computer system. UPDATE: The tech support helped me get the vertial feet tracking to work. On some Android phones there is a feature to make the GPS very precise, as opposed to just being active. You will need to select the "very Precise" option on your phone settings in order for the tracking on this app to work. Its tracking most of my vertical feet now, but still glitchy - I often ski more than one mountain in a day, but the tracker will only show the first mountain you're on - not any subsequent mountain. Also - I hiked the bowl twice one day and it showed only 1 bowl lap, so definitely not super accurate.
5 people found this review helpful
Aspen Skiing Company
February 20, 2019
Thank you for downloading the Aspen Snowmass App. We can troubleshoot your issue with vertical feet tracking! If you email mobileapp@aspensnowmass.com with the details, we will be happy to help. Thank you.

Susan O
Terrible tracking technology. Skiied all day with the app supposedly tracking (so said the notifications I had to turn on) App said I skiied 0.2 miles and took 1 lift. (I took at least 10 lift rides on different lifts). 1st day i turnedcon tracking mid day and got only 112 ft elevation recorded and no lifts. Can't find grooming reports that are supposed to be on the app. But there's plenty of opportunity if one wants to shop.