TheTreeCamper
Almost never works. I've taken to walking around our building to the rear entrance, where we still have a normal M3 cylinder installed for access. Key won't update, and when it did, it was incredibly unreliable. It would say accepted, and still not open the lock. I had to try 3 or 4 times every morning to get in. I'm a locksmith, and would never recommend this expensive junk.
13 people found this review helpful
Assa Abloy Opening Solutions EMEIA
February 2, 2021
Hi, we're sorry to hear that the product is not working satisfactory. The behavior that you describe is definitely not the intended behavior. There are multiple parts involved (key, mobile phone, networks) so we would really appreciate if you could reach out to your closest CLIQ support with this feedback so that we can address the issue.
Salman Kharal
Key is not updating after update the android version. Tried too many times even change battery still problem. Sometime check your internet connection. And most of the time time is not set on key.
1 person found this review helpful
Assa Abloy Opening Solutions EMEIA
January 26, 2024
Hi Salman. Please reach out to us at cliqsupport@assaabloy.com if the issue still persists
A Google user
Key no longer connecting to Android App. I have tried everything from removing battery to uninstalling and re-installing the app but still not able to discover the key. However, installing the app on an iPhone works, so seems there is something wrong with the android app. Same issue has been confirmed by all our engineers that I have spoken to so hopefully that will give you a better idea of where the issue lies and you can fix it soon
13 people found this review helpful
Assa Abloy Opening Solutions EMEIA
January 29, 2020
Hi Justin, please contact us at cliqsupport@assaabloy.com and share your Android version and device details, along with the key settings and configuration.