
TheTreeCamper
Almost never works. I've taken to walking around our building to the rear entrance, where we still have a normal M3 cylinder installed for access. Key won't update, and when it did, it was incredibly unreliable. It would say accepted, and still not open the lock. I had to try 3 or 4 times every morning to get in. I'm a locksmith, and would never recommend this expensive junk.
15 people found this review helpful
ASSA ABLOY AB
February 2, 2021
Hi, we're sorry to hear that the product is not working satisfactory. The behavior that you describe is definitely not the intended behavior. There are multiple parts involved (key, mobile phone, networks) so we would really appreciate if you could reach out to your closest CLIQ support with this feedback so that we can address the issue.

Kyle Strangward
Product is hot steaming garbage. Updating your key you have to unpair it from your phone, clear the app's cache, pull the key's battery, restart your phone. Then it usually allows you to update when you re-pair the key. If their servers are actually working... Using the key is 50/50, stick it in sometimes it works sometimes it doesn't. Have to pull it out and reinsert and hope it beeps and flashes allowing you to open.
14 people found this review helpful
ASSA ABLOY AB
November 11, 2020
Apologies for any difficulties you experienced with the setup. If you have any questions for us in the future, please don't hesitate to conntect your closest ASSA ABLOY support team or sales office. We will help you resolve any issue. Thank you!

A Google user
Key no longer connecting to Android App. I have tried everything from removing battery to uninstalling and re-installing the app but still not able to discover the key. However, installing the app on an iPhone works, so seems there is something wrong with the android app. Same issue has been confirmed by all our engineers that I have spoken to so hopefully that will give you a better idea of where the issue lies and you can fix it soon
22 people found this review helpful
ASSA ABLOY AB
January 29, 2020
Hi Justin, please contact us at cliqsupport@assaabloy.com and share your Android version and device details, along with the key settings and configuration.