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Epic customer service. Upon first use I had an issue with my phone and the user interface calling out to a product brand support number. I submitted the issue, within hours I got a response and the issue was solved within a day. The dev rolled out a beta update to me to verify the fix. Incredibly fast response and resolution. Great work! Thanks I hope to be using this app more in the future.
9 people found this review helpful
The information is there if you know how to find it, but the interface fails on even the most basic level. Without someone to guide you to exactly what you need, or substantial time investment in figuring it out, it's near impossible to find what you want. This renders the app practically useless despite the vast wealth of information.
2 people found this review helpful
Easy and intuitive, tech support and customer service without having to have a bunch of contacts!! Would recommend this app for all things ASSA ABLOY, mechanical and electromechanical!!
1 person found this review helpful