Murray Earle
If you need a VPN in China, this us NOT the one. There are monthly intermittent service outages that last for days or weeks, and it's customer service is non-existent whether you're a paying customer or not. When it does work, it works great...but with the complete lack of service in all aspects of the app, I would give it 0-stars if possible.
161 people found this review helpful
Hi, please kindly get in touch via in-app ticket for technical assistance.
William Judd
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Can't subscribe, sign out or file ticket. Trial period initially showed good results, but when I went to pay the next day, a loading screen appears and then disappears with no message. Can't file ticket from the app about the issue (get failure message after some time). Can't log out to try a different account. Update to respond to developer comment: I literally *cannot* submit a ticket, as I mentioned above. If you had read my review before commenting, you would know this.
72 people found this review helpful
Hi, please contact us via the in-app ticket, we will sort this out for you asap.
l plutocracy
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Its biggest advantage is the ability to connect directly in China.It has a faster speed.The fly in the ointment is that it will occasionally disconnect (chrome occasionally disconnect and needs to be refreshed).I tend to give 4.5 stars, because the overall is still very friendly to Chinese users, it is worth recommending.However,Android phone keeps disconnecting while connecting.If this can be improved, it will undoubtedly be a five-star product.
102 people found this review helpful
Veee Network
January 16, 2023