Rather unintuitive with annoying delays getting between screens. Unclear on how you see future and past month entries. Vault filenames unhelpful and how do you exit? Jazzy design wins over logic and functionality I am afraid.
I love it, cant wait for more products, only thing is when listening to music, If u open the app it interrupts it. Which is a shame. Everything else is spot on with my experience. U get updates and info on what's going on, keeps u involved with your money
Not too impressed - face recognition takes about 10 attempts, I can't open any documents in Vault and can't get out of the Vault page without closing the app. Other pages work ok. Plenty of scope for improvement. But I opened an account so they're earning value I guess.
Don't understand the poor reviews, credit identity questions were difficult but gave confidence in ATOM approach to security.Overall great app.
I felt I should counter some very negative reviews with my own experience. I downloaded the app and opened an account within a few minutes. The process is relatively smooth, the biometric log on is refreshing in its simplicity and convenience. The app front end is nice and modern although it has occasional irritants and glitches. I'm willing to stick with these for a while as the bank is new and continually improving the app. I now my faith isn't misplaced and for now I think 4 starts is fair.
When I first installed the app, it won't let me login to check my balance and I was really frustrated. Then I contacted the help desk through the web chat. The engineer is very knowledgeable, friendly and helpful and he gave me some ideas on how to solve the issue. I removed and reinstalled the app and everything is working perfectly for me now.
We’ve given our app a good old spring clean, with 48 fixes and improvements.
The result is a slicker, speedier, better looking app than ever before. From improving the way you apply for a Fixed Saver, to giving an introduction to our app for all of the new recruits, we’re continuing to listen, improve and make it a better experience.
BRI Mobile is an application for multiple eBanking services provided by BANK BRI
SBFreedoM offers convenient, simple, secure, anytime and anywhere Mobile Banking