
Chris Baillio
So far this particular machine is very difficult to work, they don't even recommend the software that comes with it but using a different third party software which is very confusing and it's hard to find any instructions on this everything that I have learned I've learned it from YouTube videos. Wish I would have went with a different brand, one that explains everything a little better and provides more direction.
3 people found this review helpful

Sam Handwiches
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edited: I am glad I kept this app on my phone, today's update seems to address all of the issues I mentioned in my negative review just a couple of days ago! I have not had time to use the machine since the update yet, but I can see that positioning and sizing on the canvas actually works now so I am very pleased! edit 1: after the developers response I can confirm the black box I was seeing was a rectangle which was auto filled, 10/10 support! very deserved 5 stars
Shenzhen AtomStack Technologies Co., Ltd.
November 5, 2025
Hello, we’d like to confirm whether the black square is originally in your SVG file. Our parser reads fill attributes, so if it exists with fill, it will appear.
If it should not be there, please submit feedback via “Improvement Suggestions” in the app and leave your contact info. We’ll contact you to check the file. Thanks!

Music Universe No Copyright Music
Awful app. You add something to engrave image, text it goes outside the area, you save everything is gone. You can't use it!
1 person found this review helpful
Shenzhen AtomStack Technologies Co., Ltd.
October 18, 2025
Hello, your report:
1. You added something to the engraved image, but the text appears outside the area.
2. You saved everything, but it's gone.
We haven't been able to reproduce these issues. We'd appreciate if you could provide more evidence that the issue exists, such as a method to reproduce it. We'll address this issue. Thank you.