![](https://play-lh.googleusercontent.com/a/ACg8ocK-65mIMS4Tc0o2V2QIMpK1Ny9CDr4C9fni4nnLfBmszGTjEQ=s32-mo)
Michael Zaccardi
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Great app generally. But should NOT be in use in large concert venues as the app cannot handle the demand on its servers. They have union at Whitewater amphitheater in Texas hill country and it's really useless there. They have signs promoting speedy service and it does help you get your drinks faster even though you cant order ahead, but the app crashes every time you try to close your tab out at the end of the night and they forcibly hit you with a 20-30% tip that's not disclosed anywhere.
![](https://play-lh.googleusercontent.com/a-/ALV-UjVZFIdniMS2k9LeYhrX-FnwGkYf4zTh5TFtMmD16IuaAagyjkZY=s32)
Dina Haines
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This app is terrible. We kept having to re-add our drinks because this app kept deleting them. When I finally got to the final screen, the app magically added a few(but not all) of the missing drinks back, so some of us had double/triple orders. We only needed 1 each. There was no way to alter/delete from that screen, and the waiter came out with 2 drinks, then 4 about 10 minutes later. When I tried to tell him about the problem, he couldn't hear due to the music, then gave up & walked away
27 people found this review helpful
ATX Innovation, Inc.
October 19, 2020
I'm sorry you feel that way. :( Please email us at support@union-pos.com and let us know how we can improve based on your feedback.
![](https://play-lh.googleusercontent.com/a/ACg8ocKwHVABKbZOSV5BPidsrZnTeL7eJjbzQz1OCDv3v8VWeZh3FA=s32-mo)
Taylor Clarke
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Horrible app. It charged me more tip than I selected, it made me enter my credit card before giving me the option to pay with Google Pay, and the UI reminds me of a high school project. This shouldn't even be allowed on the Google play store. The fact that you guys convinced bars to use this is astounding. If you don't fix this, you won't be around for long. Edit: Just to top it all off, there is no notification that your order is ready, and it shows the wrong credit card number on my receipt.
19 people found this review helpful
ATX Innovation, Inc.
March 11, 2021
Thank you for your feedback. We are improving everyday. You are now able to open a tab with Apple Pay/Google Pay! One of the first in the industry to use this technology.
If you feel the wrong tip was applied, please reach out to the venue as they can help resolve this issue.