One of the best things about this app & Powershop's approach in general was the way it helped educate people about energy & usage patterns. I'm so disappointed that it's been dumbed down to the point that you can't even see your forecast energy estimate in kWh. Your customers are savvy. Please don't treat us as though we are too stupid to be able to understand. I just updated to the latest version, but it still doesn't tell me how many kWh I've prepurchased & it still doesn't tell me ¢/kWh for powerpacks. Still no response from Powershop!!!!
No cost per unit makes Pauly sad.
What can I say, with one update Powershop has gone from a company that raved to friends about to one that I now actively tell to stay away from. Used to love the transparency and ability to purchase units in advance at a cheaper rate, now it's very hard to work anything out. Anyway, I'm voting with my feet and have now switched to a new provider. Was good while it lasted....
Don't be fooled by the "here's how much you saved" splash page. It's not reflective of your actual savings. I already have problems with the way you calculate the bill and called multiple times with no resolution. Now you've made things even more obscure by hiding the usage information on the app. It's obvious your claims of being "transparent" are now untrue
Update- I called them to complain about removing KWh. The call center staff member I spoke to agreed it was a bad move and said the change wasn't liked by the staff either. He said they were getting lots of complaints. 2 months later powershop still hasn't listened to its customers. Time to move on. I cannot believe they removed the cost per unit? WTF! How are we meant to know what we are spending. You have removed the thing that most customers used, very silly. I'll be making a phone call about this.
No cost per unit. No units estimated end of month usage. Bring back the information that keeps us informed. Hurry up, I am starting my search for a new provider.
- Added “cost and worth” values to the Powerpack Detail information on the Circle screen.
- When the purchase limit has been reached for a Powerpack it’ll now show when/if the Powerpack can be purchased again.
- Optimised the Daily Usage screen to use more space at the top of the screen.
- Fixed a bug where notifications settings would incorrectly show as “disabled” but was still “enabled”
It is an application that can be backed up easily, the data such as S! Mail or phone book that is saved in the SoftBank smartphones available.