Powershop AU

Powershop

About this app

With Powershop you know exactly how much power you're using and what it costs before you have to pay a bill. All conveniently on your smartphone. Use the Powershop app to track your energy usage, to help you use less and spend less.

Powershop’s commitment is to enable a better energy future for your lifestyle. We are part of Shell Energy Australia, selling energy to homes and small businesses in VIC, NSW, South East QLD and SA. Since 2012, our market-leading app has been powering your energy journey, and now we're charging forward to lead the eMobility movement in your home.

If you're already a Powershop customer download our new App to...
* see how much power you're using and what you need to buy
* make sure you never miss a special
* forecast future usage and cost
* shop for Powerpacks to manage your budget
* compare and gain insights into your usage

Terms and conditions: The same customer terms and conditions, refund policy, privacy policy, fees and complaints process set out in our website apply to the functions you use on Powershop’s mobile app.

Availability: Powershop does not guarantee that the operation of the Powershop mobile app will be continuous. We do not accept any liability or responsibility whatsoever if Powershop’s mobile app is not available over any period or at any particular time.

IP and copyright: Powershop owns or has permission to use all copyright in Powershop’s mobile app and all its contents, including but not limited to text, graphics, graphic images, logos, button icons, images, photographs, video and audio clips, software, concepts, systems and compilations (meaning the collection, arrangement and assembly of material).
Some of the material included in Powershop’s mobile app and in which intellectual property rights exist, including POWERSHOP and/or other brands and/or trade marks (whether registered or otherwise), is the sole and exclusive property of Powershop or its related companies or its’ suppliers. The owners of all other material or intellectual property included in Powershop’s mobile app in which intellectual property rights exist consent to or allow the use of the material or intellectual property for the purpose of your use of Powershop’s mobile app. However, that material or intellectual property may not be reproduced or used by you in any other manner whatsoever.

You must not duplicate, copy, reproduce, reverse-engineer, distribute, transmit, adapt, republish, display, or use Powershop’s mobile app or any of its contents, in any form or manner, except to use it for the purpose we make it available to you – the supply of electricity and directly related purposes.

Security: Powershop’s mobile app requires you to use your account password. You are responsible for keeping that password safe and secure to prevent any unauthorised use of, and access to, your account and the electricity supply to the properties covered by Powershop’s mobile app.


Changes to mobile app terms and conditions: By clicking “Install” you agree that Powershop can change the terms and conditions that apply to the Powershop mobile app by Powershop giving 30 days written notice by email and by placing a banner on our website.

== Explanation of permissions required for the Powershop App ==
* Storage - modify or delete the contents of your USB storage: Cache certain images to load them faster for you.
* Camera - take pictures and videos: Required for you to turn the flashlight on and off while inputting meter readings on devices with a camera flash.
* Your social information - read your contacts: You can use your contacts to refer to Powershop through the Friend get friend promotion. The App will only ever access your contacts if you choose to use them for the Friend get friend promotion.

Ratings and reviews

I have just downloaded and started using the app. And so far it has failed on the most important things I wanted to see. You get 'oops something went wrong' and 'we'll be fixing it as soon as possible', but it doesn't get fixed. It's the same on the website it always says 'oops something went wrong', I have yet to find any of those things that went wrong that have been fixed.