Auricall - Chat

Goldlist Ltd

About this app

Auricall Chat puts your website live chat in your pocket, so your team can reply, transfer, and follow up wherever they are.

Built for Auricall agents, this app is the mobile companion to your Auricall dashboard. Sign in with your Auricall account and stay on top of visitor conversations without sitting at a desk.

Inbox that stays with you
See open, pending, and closed conversations in one place. Search threads, filter by Mine / Unassigned / All, and jump straight into the chat that needs you.

Reply in real time
Send messages with typing indicators, attach files and photos, and keep conversations moving. Mark chats pending, assign them to yourself, transfer to a teammate, or resolve when you’re done.

Know who’s online
Check your team’s availability at a glance — Online, Away, or Offline — and transfer conversations to the right person.

See live traffic
Watch visitors browsing your site, see recent page activity, and start a proactive chat when the moment is right.

Call when chat isn’t enough
With Auricall Voice installed, call a visitor straight from the conversation — so chat and phone stay connected.

Stay notified
Get push alerts for new messages and assignments, and control your availability and notification preferences from Profile.

Auricall Chat is for teams using Auricall live chat. Widget setup, sites, and account admin stay in the Auricall web dashboard — this app is built for day-to-day support on the go.

Need an account? Visit auricall.ai