2.7
18 reviews
5K+
Downloads
Content rating
Everyone
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About this app

Mercury Personal Edition is the all-in-one mobile app for Allied Universal employees, including security personnel and facilities teams. It helps employees manage their schedules, complete tasks, interact with their team, clock in and out of their shifts, and stay connected with their manager. The app ensures all workers are in control of their shifts and responsibilities, improving communication and simplifying daily operations.

Key Features:

View Schedule Details: Easily access your shift schedule, including dates, times, locations, and duties.

Clock In & Out: Track your work hours by clocking in and out directly within the app. Geolocation-based clocking ensures accuracy for on-site personnel.

Task Completion: View tasks assigned to you, track their completion status, and receive reminders to stay on track.

Shift Offers: Browse available shifts, view shift details, and accept offers directly through the app.

Messaging: Communicate seamlessly with team members and managers via in-app secure messaging.

Post Orders: Stay updated with important security instructions, facility-specific orders, and safety protocols.

Contact Information: View and update their contact.

Manager Communication: Interact with LISA for any job-related queries and, if necessary, connect directly with your manager for shift-related discussions, task queries, or general support.
Updated on
Jan 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Photos and videos, Audio and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.7
16 reviews
Edgar Ortiz
December 10, 2025
UPDATE: After latest update to the app the clock in option is now available on my phone and I was able to punch for my shift. Thank you
1 person found this review helpful
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Allied Universal Security
December 10, 2025
Clocking in and out (along with the other "on the job" features) are being slowly rolled out based on the site's administrative readiness. If you would like more details on when your site will have the feature enabled, please contact us via your supervisor.
John Fraklin
November 17, 2025
i tried changing my phone number I can't called allied they said they can't update my number so now I can't get into the app at all
3 people found this review helpful
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Allied Universal Security
December 10, 2025
This doesn't seem right. We want to take a closer look at this for you. Please send a note to mercury-pe-app@aus.com so we can connect.
Jason Rodriguez
August 2, 2025
the app crashes every time I try to log in. it'll get me right up to getting the code sent after entering the password, and that's about it. better should be done when companies and employees depend on this.
1 person found this review helpful
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Allied Universal Security
August 7, 2025
We apologize for the inconvenience. A new version of the app that handled similar issues more gracefully is now available. Please update your app to the new version (v1.0.053). Don't hesitate to reach out to us at mercury-pe-app@aus.com.

What’s new

New features:
💳 Direct Deposit Management
◼ Set up your primary account for payroll directly from the Mercury Personal app.
◼ Add secondary accounts to split or manage your payroll deposits with greater flexibility.
◼ Opt-in to Direct Pay / Instant Pay right from the app.
🆘 In-App Support Tickets
◼ A new Support Ticket option is now available in the Help section, alongside videos.
◼ Easily raise issues or share feedback directly with our dedicated support team for quicker resolution.

App support

Phone number
+16197557749
About the developer
Universal Services of America, LP
joseph.judistira@aus.com
450 Exchange Irvine, CA 92602-5002 United States
+1 619-755-7749