Mein HoT

HoT Telekom und Service GmbH

About this app

So you always have HoT with you. The most important functions at a glance:

Charge credits either via charge, once online or with automatic debit.

On the HoT Dashboard you have summarized all the important information!

Other things that you can easily do in our app include booking fares or additional packages and managing your customer profile.
With our cost-protection function you always have your costs under control.

Ratings and reviews

Incredibly bad app, not user friendly, no proper English translation, instead you get a mix of German and English text. The app does not properly tell you how much megabytes you still have, instead just shows 7000/7000 (examplary number). Is it 7000 left, is it 7000 used, no one knows. No way to top up with an arbitrary amount. When you run out of internet traffic it just starts using your credit money, without an obvious option to cancel this.

The app is good, simple and not too much extra stuff. Only complain I have is that roaming never works, if you're lucky it will for 5 minutes per day, just to receive some late messages. DO NOT TRUST HoT when you travel, because you might miss a flight or srh worse if you depend on a uber or need internet, because it just won't work. Using HoT feels like going back 12 years in time...

DO NOT CONNECT YOUR CARD WITH THE APP!!The app topped up extra intenet, without my consent and deducted almost 40eur in 2 weeks time from my bank account, after I ran out of my chosen packages data.I didn't send them an sms or chose "extra data" on the app.It just topped-up, without my knowledge.I got 4 sms's from the HoT team, that they have topped up my credit, thinking these charges will stay as credit.Little did I know they were charging me for extra data.HoT shouldn't make that choiceForMe!

What’s new

• Fehlerbehebungen