John Hall
I tried to book a taxi using the app. I booked because the app said 5 minutes pick up time. Once booked the app did not allocate me a driver...I waited 10 minutes still no driver allocated, so I cancelled the taxi....upon cancelling I was told I will be charged £2.50.....shocking...absolutely shocking...if they can not get me a car after being told 5 minutes, they should not charge me.
1 person found this review helpful
Marc Moulding
Ive noticed a major lack of performance as of late using the app, like the app not accepting any card payments. Another thing is there seems to be a lagg between accepting, processing and assigning trips.
1 person found this review helpful
Martin Baker
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Update Dec 2022: booked two rides yesterday, which went well, but now app is repeatedly sending notifications to rate the driver of the 2nd ride. Happy to do so, but notifications won't stop coming! Had to disable notifications to stop them pestering me! Update Sep 2022: Very disappointed by new app and losing all details of previous bookings, credit etc. Placed two advance booking and only one shows up in the app but both charged. Revised down from 5 stars to 2.
1 person found this review helpful