New update has ruined a perfectly good app. Searching for a destination gives no results and you can't book a taxi without giving them one. If you somehow manage to set a destination then the ETA is pointless, it doesn't track properly anymore so taxi jumps from being 5 minutes away to being on your doorstep. Used to be 5* now I can't rate it low enough.
Card payment did not work. Did not allow me to pay by card. My driver said card payment had failed to go through so he had to call head office. The lady I spoke to was very rude and patronising and failed to offer any guidance as to why it hadn't worked or whether I had failed to select a specific option. She instead just repeatedly told me "you've gotta speak to your bank, love". I'm inclined to think it's an issue with their system, not my bank or card...love!! It was also lucky that I even had cash on me to pay the driver.
I think this works well never had a problem & I think the car turns up quicker than if I ring them. Worth trying if it covers your area
From Cape hill Excellent service, great app. Much better the other services out their.
Never get my address right and takes ages Sort it out
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