![](https://play-lh.googleusercontent.com/a-/ALV-UjWwPi_rnHNNhKpupUbjwX1EgKeKF05WMMRfzM7xbfgQYjuqLFAC=s32)
Johnny Baggins
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It seems the random logout issue has been fixed recently so I'd like to say thank you to the fieldpiece team for fixing that. I hope they fixed it on iOS as well because I have coworkers that use those devices that had the same problem with the Fieldpiece app. Also, it would be extremely nice if I could use the app with my tools offline if I don't have phone signal as I am in rural areas sometimes where reception just doesn't work and neither does this app.
Automated Decision
July 1, 2024
We apologize for the inconvenience. We are aware of this problem and are currently fixing it. The fix for this log out issue will be available in our upcoming release, so check for updates during this week. You may also reach us out at (267) 753-6000 or at info@automateddecision.com for further assistance and please consider updating your review.
![](https://play-lh.googleusercontent.com/a/ACg8ocJ3M01sbPeObd6LjUa6OQxMFzBmkYM46X7REeAfBFXmgEiH-A=s32-mo)
Ryan D
Love the app and the tools, even with the occasional issues described in the 1/2 star reviews. I've had the wireless pressure transducers, temp probes and clamps, manometers and vac guage for over two years. The app's had a few issues, but the dev group listens and does their best to correct the issue. One great option I just discovered (which was really an issue for me) is if you're in an area with no cell service, the app took forever, if it ever opened. Just put phone in airplane mode. Voila
2 people found this review helpful
Automated Decision
June 7, 2024
Thank you very much for your valuable support and feedback! We're thrilled to hear you're enjoying the app and tools. Your input will help our users who might be experiencing difficulties. If you encounter any further issues or have any suggestions, feel free to reach out at info@automateddecision.com or (267) 753-6000.
![](https://play-lh.googleusercontent.com/a-/ALV-UjXkl38vHTdLHfOKmeDBvy_omHCqDZVd2FhFkL8hmJYDcDoAERs=s32)
Aaron Muddiman
They were working ok. However, they very often will not work. Flash yellow. Had to flash firmware several times, but the issue reoccurs after several uses. This last time made me the maddest, the app all of a sudden will not see any single device. Went as far as uninstalling the app, and reinstalling. Which could not have happened at a worse time. While working with a customer that was diligent with following along on a maintenance of their system. Extremely frustrating.
4 people found this review helpful
Automated Decision
June 7, 2024
We regret the inconvenience and would like to help you resolve this. It is hard to judge right away whether your issue might be tool or software related, so please contact us at info@automateddecision.com or (267) 753-6000 for further app assistance. You may also call (714) 634-1844 for tool support.