Automatize Plus

Onesupport Automatize

About this app

Automatize Plus is the complete omnichannel platform for companies that want to centralize customer service, increase sales, and automate communication with their customers—all in one app.

Connect your company's WhatsApp and manage all conversations in one place, with your team working in an organized, fast, and professional manner.

KEY FEATURES

• Omnichannel customer service: centralize conversations from WhatsApp and other channels in a single inbox shared by the team.

• Multiple agents: distribute conversations among team members, with queues, transfers, and service assignment.

• Intelligent automations and workflows: create automated message flows, quick replies, and customer service journeys without needing to program.

• Chatbot and automated replies: provide 24/7 support, qualify contacts, and automatically answer the most common questions.

• Contact management (CRM): organize your contacts, conversation history, and customer information in one place. • Message scheduling: schedule messages and reminders for the best time.

• Internal team chat: chat with your colleagues privately, without leaving the app.

• Dashboard and reports: track customer service performance, conversation volume, and team productivity.

• Real-time notifications: receive instant alerts of new messages and never miss a customer.

• Refer and Earn Program: refer the platform and be rewarded.

IDEAL FOR

Small, medium, and large companies, sales teams, customer support, service providers, and any business that uses WhatsApp as its primary communication channel.

Transform your company's customer service, increase productivity, and offer a better experience for your customers with Automatize Plus.