CEP

AutoNation, Inc

About this app

The AutoNation Digital Experience App for Android allows AutoNation associates to manage customer communications on the go.

Associates can now message directly with customers through the app, through an official AutoNation phone number, as well as manage customer information such as Repair Orders & contact information.

The app also allows our technicians to upload pictures and videos from their multi point inspections, directly to Repair Orders, allowing Service Associates to send Additional Service Recommendations to customers complete with media and descriptions.

Ratings and reviews

horrible app. instead of focusing on fixing the iOS app with "2X faster media uploads", how about fix the Android app which actually has issues? my coworkers with iPhones can upload a 2 minute video in seconds. for me, it takes sometimes up to an hour. and heaven forbid my screen shuts off...it will cancel the upload and won't allow me to upload again unless I reinstall the app.

Constantly doesn't want to upload the videos I record for work when I'm working on the customer's car. I use an S23 Ultra with a good connection, and yet it still doesn't want to work properly. The app also freezes constantly. This app makes it almost impossible to inform the customer on what is going on with their car and explain why I'm recommending what I recommend. Please fix this because I noticed that my coworkers with iPhones have no problem or at least less than me.

takes too long or won't upload videos. hardly works with android. a little better with an old I pod. some days in between recordings it kicks you out and you have to start all over. very frustrating. not an Internet problem it's an app problem

What’s new

Media upload enhancements