HABIBMETRO Insta Mobile App

Habib Metropolitan Bank Ltd

About this app

Simplify your finances with HABIBMETRO Insta Mobile App as it ensures continuous delivery of banking services to its valued customers in a personalized, efficient, and secure manner. The solution is developed with a significant focus on industry-specific security practices and standards;

HABIBMETRO Insta Mobile App provides a wide range of banking services like:


- Fastest Biometric, PIN, and Face unlock login options
- View account statement & transaction details
- Pay Utility, Mobile & Internet bills and manage payees
- Fund Transfers
- Beneficiary Management
- Card Management
- Zakat and Donations
- E-Statement Subscription
- SMS alerts subscription
- Feedbacks
- Locate deals and discounts on your HABIBMETRO debit card
- Manage blocking and unblocking of HABIBMETRO debit card
- Set up standing instructions for fund transfers
- View Loan Accounts
- View Investment Profile
- Locate your nearest HABIBMETRO branches & ATMs
- Request for new cheque book and view details
- Link and de-link your accounts
- QR Request to pay
- Save and share transaction receipts

Ratings and reviews

The application is fine, but there is one issue with it. When we transfer a payment, we have to save the other party's full account number, nickname, and complete details first before the payment goes through. In other banks, we simply enter the account number and the amount gets transferred. Please change this policy a bit to match other banks. It is confusing and very difficult for us; please make it a bit easier.

I've had a very disappointing experience with the Habib Metro app. 1. The search function doesn't work properly, making it difficult to find transactions or information. 2. I can't generate or download my e-statements, which is a basic banking feature. 3. I don't receive transaction notifications, so I have no way of knowing when money is credited or debited unless I open the app. 4. Customer service has been unhelpful and slow to resolve these issues.

I have already sent an email regarding my issue. I am unable to log in to the app. After registering my new device and trying Forgot Password, I keep getting "This device is not trusted. Please perform biometric via app." The biometric process keeps asking for my mobile number repeatedly, even though I enter the correct number. I have called your helpline many times, but my issue is still not resolved. Very poor customer service. Please contact me and resolve my issue as soon as possible.