
Henry The One And A Halfth (HenryTheOneAndAHalfth)
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Better make sure your camera never loses connection because if it does you're in it for a loooooong time reconnecting. No options available for their cameras outside of the very unprofessionally translated app so you can FORGET ABOUT ANY KIND OF NAS STORAGE OPTIONS. EDIT: You sell your products internationally yet you only speak French? Not to mention the contact option which is a French phone number?? Better steer clear from Avidsen (products are Chinese reskins too).
3 people found this review helpful
Avidsen France
August 5, 2022
Bonjour,
Croyez bien que nous sommes navrés de vous lire insatisfait.
N'hésitez pas à contacter le service technique au 0892701369 afin de régler au plus vite cette situation.
Cordialement,

Jacques van der Merwe
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This software sucks. Obviously no thought went into creating bug free code. Keep on getting error when adding second Gateway that the password is wrong and by the way this is how one spell "Retry". You app says "TETRY". Half the time error message appear in French. I just returned the product. Its rubish.
4 people found this review helpful
Avidsen France
October 12, 2020
Bonjour, nous vous invitons à contacter l'assistance en ligne, à votre écoute aux coordonnées suivantes : +352 26 30 23 53 04 ou par mail à sav@benelom.com

Chantelle Groenewald
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Thank you so much for getting our cameras back online!! I really do love the app. First time that there has been a problem!
1 person found this review helpful
Avidsen France
October 28, 2021
Bonjour et merci d'avoir pris le temps pour l'update de votre avis.