Avruka Engineer

Crystal Infoway

About this app

Avruka Engineer App is designed for technicians and field agents to manage and complete assigned service requests efficiently and on time.

This app is part of the Avruka: Security Deterrence system, which connects users seeking CCTV, fire alarm, and other safety services with verified professionals. The employee app helps Avruka team members track and fulfill inquiries from start to finish.

⚙️ Key Features:
✅ Login & Secure Access
Engineers log in with their assigned credentials to access their dashboard.

✅ View Assigned Inquiries
See service requests assigned to you by the admin or system.

✅ Survey & Installation Flow
Mark visits as completed, upload notes, add photos if needed.

✅ Update Status
Change status from “Assigned” to “Surveyed”, “Installed”, “Completed”, etc.

✅ Real-Time Notifications
Receive instant updates about new tasks, schedule changes, or messages.

✅ Navigation Support
Access customer location via map link for easier site visits.

👨‍🔧 Who Can Use This App?
This app is strictly for Avruka’s internal technicians and service staff. It is not meant for customers. If you are a customer, please download the Avruka User App.

🚀 How It Works:
Admin assigns tasks via the backend.
The engineer views the assigned jobs.
Visits the customer site and performs a survey, installation, or service.
Updates job status in real-time.
Admin and customer get instant updates on progress.

🔐 Built for Performance & Safety
Lightweight and fast UI
Secure access with role-based permissions
Logs and audit trail of all visits and updates

📲 Note:
This app works in sync with the Avruka User App and Admin Panel. All inquiries and assignments are controlled centrally for smooth operations.

What’s new

Create a new release.