Emma by AXA

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About this app

Emma by AXA is a mobile application for AXA Hong Kong and Macau customers, which aims to bring convenience and personal experience by offering a broad range of insurance and health services. Download now to explore more!

Be well-informed and manage your insurance policies anytime anywhere:
1. View and manage policy
2. Submit and track claims status
3. Manage funds
4. Connect with live chat agent or chatbot via “Ask Emma”
5. Pay renewal premium
6. Search panel doctors

Explore AXA BetterMe health services (including physical wellness support, mental wellbeing support and chronic disease management) under “My Privileges”:
1. “Mind Charger” Charge your mind and uplift your mood with guided mindfulness sessions by renowned yoga teacher, Margaret Chung
2. “Symptom Checker” Understand possible implications of your symptoms anytime, anywhere and get information on when to seek advice from a doctor
3. “AXA Goal” Walk more and get rewarded by premium rebate* %
4. “Wellness Offers” Special wellness offers and discounts for AXA customers*
5. “Nurse Hotline” Registered nurses to support you and ease your doubt on health*
… And many more!

*Exclusive for eligible policy holders

% Emma by AXA obtains your health and fitness data through Health keeper which obtains step count from Health app (HealthKit) to track your step count. You can link your fitness device (Fitbit, Garmin) and Apple Health through Emma and earn points based on your achieved step count.

AXA Hong Kong and Macau, a member of the AXA Group, prides itself on serving over 1.5 million customers with our superior products and services. AXA is the top-tier life insurer in Hong Kong with the longest history. In addition to being the No. 1 global Property & Casualty commercial lines insurer, we are the No. 1 most considered insurance brand in Hong Kong. We are also one of the largest health protection providers in Hong Kong and Macau.
Updated on
Dec 20, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness, and App activity
This app may collect these data types
Personal info and Health and fitness
Data is encrypted in transit
You can request that data be deleted