3.8
10K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Meet your digital partner in achieving your life goals and experience the enhanced Emma by AXA!

The Emma by AXA PH app is dedicated to support you in your journey to financial wellness. Enjoy the familiar, useful tools from MyAXAand more!

 
Easily access your AXA insurance policy documents in a few taps
• Pay insurance premiums online.
• View insurance e-policy online.
• View e-receipts online.
 

Manage your investments
• Access your funds, investments, transaction history conveniently and conduct transactions online.
• Stay in touch with your financial advisors as you progress through your life goals.
 

Access health and wellness solutions
• Take advantage of our partner services for your wellbeing, including teleconsultation, mental health support, and more.
 

File your claims requests
• Conveniently file for your life, health and GI motor claims
• Track the status of your health reimbursement requests

 
Stay connected and protected with AXA
• Discover a winning financial game plan that matches your lifestyle through Life Goals.
• Get a quote easily, book an appointment with our financial advisors, or get life, health, car, and fire insurance online.
Updated on
Dec 25, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Health and fitness
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
9.9K reviews
Dannea Moneva (Toploading for Life)
December 30, 2025
New update keeps crashing. I can't check my policies and it's frustrating. My phone is not that old either (Samsung S24 Ultra) so that shouldn't be the problem? Please fix or is there anywhere else we can check our policies? The app has always had one sort of problem or another and unreliable.
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Paulo Perido
October 18, 2025
Haha. Always crashes. Very poorly managed app. Inconsistent and difficult to login. Downtimes should be non existent for this kind of company.
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Philippine AXA Life Insurance Corporation
October 20, 2025
Thank you for your feedback. We apologize for any inconvenience. Please contact AXA Philippines Customer Care and share more details so we can assist you better: Hotline: (+632) 8581-5292 Email: customer.service@axa.com.ph Our team is available Monday to Friday (except holidays) from 8:00 AM to 5:00 PM.
diane crisel lazona
December 1, 2025
why this app have so many issues? cant log in, cant process your request, cant find my policy, unreachable customer service. can it still be fix?
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Philippine AXA Life Insurance Corporation
December 4, 2025
Thank you for your feedback. We apologize for any inconvenience. Please contact AXA Philippines Customer Care and share more details so we can assist you better: Hotline: (+632) 8581-5292 Email: customer.service@axa.com.ph Our team is available Monday to Friday (except holidays) from 8:00 AM to 5:00 PM.

What’s new

Bug fixes and enhancements.

Enabled easy filing of claims for critical illness, wavier of premium, accidents and hospital income benefit.

Enabled easy filing of claims for health screening, outpatient treatment and consultations, dental, emergency treatment, maternity benefit, pre/post-hospitalization, inpatient, emergency treatment and otc vitamins reimbursement.

Updated health eCards and medical network.

Updated income paying funds.

App support

Phone number
+63285815292
About the developer
AXA PHILIPPINES LIFE AND GENERAL INSURANCE CORPORATION
customer.service@axa.com.ph
34th Floor GT Tower International 6813 Ayala Avenue corner H.V. Dela Costa Street, Bel-Air Makati 1227 Metro Manila Philippines
+63 917 170 9292