
Khaled Hassan
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The app's logic works well, but some services, such as topping up credit, recharge cards, and paying bills, aren't functioning exactly as they did when it launched. I contacted technical support several times via WhatsApp, but the response was automated, not from someone who understood the problem and could resolve it. I tried speaking with a customer service representative at a Fawry branch, but the issue remained unresolved, and the employee simply replied, "I don't know."
1 person found this review helpful
اهلا بيك يا فندم
احنا سعداء جدا برأيك وبالتأكيد بنسعى دائما لتقديم خدمة افضل لعملائنا وشكرا جدا لتقييمك 😊

sam
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At the beginning, the app worked well, but over time it started to crash and malfunction without any clear reason. It needs frequent updates almost daily, yet many essential features are still missing. Most importantly, it does not feel secure, and I felt my money was at risk. I withdrew all my funds and I do not plan to use this
Axis Pay
February 11, 2026
Hello Dear,
I sincerely apologize for any problems you encountered with us.
You can contact us via:
📱 WhatsApp: 01556003520 – Available 24/7
📞 Hotline: 15731 – Available 24/7
Or please provide me with a contact number so I can assist you.

Mahmoud Hussein
Free transfer fees to any wallet in Egypt. One withdrawal transaction without fees every month. Send money.. Receive money.. Recharge .. Pay Bills .. Pay Installments .. Pay Insurance etc.. Finally it's spectacular.
1 person found this review helpful
Thank you so much for your feedback.