4.4
16.9T reviews
5L+
Downloads
Content rating
Everyone
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About this app

Get help, 24/7, Monday - Sunday.

eMed gives you easy access to GPs, Physios, Advanced Clinical Practitioners, Mental Health Practitioners and Pharmacists, day and night, right from your device.

We are here for you when
You need an appointment 24/7, day and night
You need medical advice, referrals, sick notes, and prescriptions
You need help for the whole family, including children
You want to be seen from home on your phone or device
You want to choose who you see - we have 5 types of experts ready to help:
GPs
Advanced Clinical Practitioners
Mental Health Practitioners
Prescribing Pharmacists
Physiotherapists
You want same day prescription collection from any UK pharmacy or same day delivery on prescriptions in London
You need a referral to a specialist
You need help when you’re away. With our private service, you can get help when you’re travelling, at home or abroad *

* Patients can be seen when abroad, excluding: North America (USA and Canada), Germany, China (including Hong Kong), Australia, New Zealand, South Africa


HOW DOES IT WORK?
• Download the app for free
• Book video or audio-only appointments with a range of clinicians at a time of your choice
• Prescribing clinicians can send an electronic prescription straight to the UK pharmacy of your choice or choose same day delivery in London


GP AT HAND - GET FREE, 24/7 ACCESS TO NHS CLINICIANS
GP at Hand patients can book video appointments with a range of NHS clinicians, including GPs and physiotherapists. Appointments are free, available 24/7 and you can choose a time that suits you. In-person appointments are also available at our London clinics.

To register you will need to switch from your current GP practice. Once an application is made, a registration period will apply before you are able to access the service.


BUPA MEMBERS
If you have BUPA private medical insurance, you can speak to a clinician via the Babylon app for free. Just enter your BUPA membership code when registering.


SAFETY
Your data is always safe. We’re regulated by the Care Quality Commission (CQC) for our doctor appointment services in the UK. Our clinicians are experienced and our doctors are GMC registered. We take data security extremely seriously and we are compliant with ISO 27001 as well as adopting robust safeguarding measures to protect all medical records and personal data.


Download the app for free and take control of your health.
Updated on
26 Mar 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
16.5T reviews
Michael Camacho
25 February 2024
When I first started using this app some years ago, I was delighted to discover that I could book a doctor's appointment for the next day. Way better than my old physical GP where everything was 2 weeks in advance! I thought it was great! ...Now, all the appointments have to be 2 weeks in advance. 🥲 Such a shame to see the service decline like this. Who wants to wait two weeks when they're already sick? Ultimately, no other aspect of the app matters when this fundamental problem exists.
9 people found this review helpful
Wendie Mc
1 April 2024
App is good but service takes much longer to speak to anyone now. Was hours literally but now can be weeks. Also you cannot change the font size to zoom in or out which means to reorder prescriptions on my phone doesn't work as I cannot get to the bottom of the screen to submit the order as it wont scroll either!! Really annoying.
Jethro Thompson
1 April 2024
Used to be great when it was Babylon. Much better than a physical GP and I had thought this was the future of primary care. Since eMed took over, quality has plummeted. I used to be able to get an appointment within a day, often same day, with follow ups in person in the same timeframe. Now if I need in person appts., I have to wait at least 2 weeks for a phone consultation in order to book an in person appointment, which will take another 2 weeks and are liable to be cancelled. Terrible service

What's new

Hello! We’ve made some improvements to our app. In our latest version, we’ve:

- Improved the general look and feel of our app.
- Fixed bugs and improved stability to enhance your overall experience.

We’re always looking for ways to make our service even better, so if you have any feedback, please get in touch at support@babylonhealth.com