Backcountry - Outdoor Gear

Backcountry

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About this app

We get people who get outside.

There’s something out there that gets your heart pounding. Biking, backpacking, climbing, kayaking, skiing, snowboarding. Whatever it is, we’ll connect you with your passions.

Benefits:
• Shop a clean, organized selection of outdoor gear
• Explore expert advice, videos, and photos
• View, edit, and add products to your Wish List at any time
• Earn credits and use them to upgrade your gear
• Read customer reviews from an engaged community
• Share gear articles, photos, and videos from the app
• Click-to-call Gearheads for expert help

This is more than a store.

Backcountry is a community where you can check out informative gear reviews from other customers, and tap into our legendary network of Gearheads in customer service for expert advice. Read articles and watch videos on everything from skiing techniques to secret cragging spots and bike maintenance to backpacking recipes and fly fishing.

Backcountry.com brings the best selection of premium outdoor gear on the planet. Shop skis, bikes, snowboards, climbing gear, tents, backpacks, sleeping bags, fly fishing gear and more.

Have questions/suggestions? Hit us at [e-mail]

Ratings and reviews

The navigation bar on the left where you can click on different categories is broken for me. It just refreshes the main page you were already on. (It doesnt route to what I clicked on in the navbar) Edit: after playing around more, I found that filtering is broken, searching for something is broken, theres a lot of bugs that need fixing.

Using this app feels like I'm back in 2007 using DSL. Opening the navigation menu is absurdly slow and frequently doesn't load fully and if you try to open any product page be prepared to wait. Releasing something this poorly optimized for your customers to use should be embarrassing.

Love browsing on the app, however there is a returns logistics bug, which caused ne a headache. I will make my returns on the website in the future, but hopefully it gets fixed. When you submit a return through the app, the Return Request isn't generated on the Backcountry database, so it doesn't provide a confirmation or a way to track the return. The app only provides a UPS label. I had to contact customer service to get my returns submitted long after they received my returned packages.

What's new

Thank you for using the Backcountry App! Exciting changes are on the horizon, including enhanced ways to discover and purchase products, updated recommendations, and improvements to our feedback system. Here’s what we've changed:

New Home Screen
New Category Pages with filters and sorting
New Product Listing Pages with clear and consistent flow
New Product Detail Pages with everything you need
New Cart and Checkout Page
And much more…