Bahia Principe Hotels

1.37K reviews
Content rating
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About this app

The new Bahia Principe Hotels & Resorts app offers more possibilities.

It allows you to browse destinations and hotels and access your My Bahia Principe account.

You can:

Complete the check-in process to expedite your hotel arrival and use express checkout.

Explore an interactive map to locate services.

Make reservations for activities, shows, and dinners, as well as inquire about excursions and spa treatments.

Submit requests for Guest Experience Service and room service.

Download it now and start planning your trip!
Updated on
Jul 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Photos and videos
No data collected
Learn more about how developers declare collection
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

1.32K reviews
Kaitlynn McHenry
March 14, 2024
If I could give it ZERO stars I would. I've been trying to set up the app before our trip, but there are constant glitches that won't allow me to even login, let alone use its features! I've tried to access customer support through the app as well as the website and have received ABSOLUTELY NO HELP! I am hoping this isn't a glimpse into the operations of the resort as a whole. VERY DISSAPOINTING.
5 people found this review helpful
Did you find this helpful?
Piñero Gestión Hotelera
June 22, 2024
Greetings Kaitlynn! Thank you for your feedback and patience as we work to improve our application. Please try clearing the cache and cookies to help resolve any issues. Your input is valued and we are committed to providing a smooth user experience. Thank you for bringing this to our attention. Priscila Conte Digital Guest Experience
Jodie Swanbo
July 2, 2024
Edited from 2 to 1 star after recent update. I can no longer access my trip, see the entertainment plans or book my al a cartes. It's absolutely terrible. Wonderful hotels but a terrible app. Needs massive improvement, it's so buggy you can barely do anything. Wasn't even able to check in online without it failing after I uploaded passport info.
Did you find this helpful?
Piñero Gestión Hotelera
June 25, 2024
Thank you for your feedback! We're sorry to hear about your experience with the app. We're working on updates to fix these issues. In the meantime, please try clearing your cache and cookies. We appreciate your patience and understanding. Priscila Conte Digital Guest Experience
Candida Sarah