Bahia Principe Hotels

4.2
3.03K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

The new Bahia Principe Hotels & Resorts app offers more possibilities.

It allows you to browse destinations and hotels and access your My Bahia Principe account.

You can:

Complete the check-in process to expedite your hotel arrival and use express checkout.

Explore an interactive map to locate services.

Make reservations for activities, shows, and dinners, as well as inquire about excursions and spa treatments.

Submit requests for Guest Experience Service and room service.

Download it now and start planning your trip!
Updated on
Apr 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data isn’t encrypted

Ratings and reviews

4.2
2.96K reviews
Sabra Chartrand
March 19, 2026
Terrible app. Everything you do is glitchy. Instructions are unclear. Functions do not work. The only way I was able to do anything was by going on Reddit & asking for workarounds. Had to call the hotel for other info. Terrible app, especially when you've paid thousands of dollars for a hotel stay & can't even make restaurant reservations (which are available only thru the app or once you arrive, by which time the bookings are all gone). No reason for such a bad app in this day & age.
3 people found this review helpful
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Piñero Gestión Hotelera
March 23, 2026
Dear Mrs. Chartrand, Thank you for your feedback. We regret that your experience with the app did not meet your expectations. Our team continuously works to ensure the app provides a convenient service. Your comments are valuable and have been shared. We look forward to your next visit. Regards, Raquel P. Guest Relations Department
Cee Dee
March 4, 2026
The app works well for the map. I like how you can pick entertainment areas, or restaurants, etc to narrow down what you are looking for. Although some of the items listed are not where they actually are. There are modifications that need to be done. You can also book your a la carte choices, And view your reservations. Overall well done!
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Piñero Gestión Hotelera
March 5, 2026
Dear Mr. Dee, Thank you very much for your feedback regarding our app We are delighted to hear that you found the map and search helpful. We appreciate your comments about certain items and we have shared this information with our technical team We hope to continue enhancing the app for our guests. Kind regards Tetiana H. Guest Relations Department
Lisa Robertson
March 25, 2026
The app used to be seamless and offered alot of services at the click of a button, including housekeeping and bookings. Since the update and Hotel change of hands, it has been useless. let's you complete forms then comes up with Error. Please put it back the way it was!
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Piñero Gestión Hotelera
March 31, 2026
Dear Mrs. Robertson, We appreciate you using this platform to communicate your comments. We are truly sorry to know that your app experience was negative. We will work diligently to address your concerns and improve them and trying to bring the best service. Hope see you in a future. Kind regards, Javier G. Guest Relations Department

What’s new

Performance and stability improvements.
Indoor hotel navigation with real-time guidance.