Baktam: Auto Repair Software

Nemorit

About this app

Baktam is auto repair shop software for independent repair shops, garages and service centers. Check in vehicles, write repair orders, take online bookings, get customer approvals, sell parts and take payments in one app — from the service bay, the front counter or the lot.

The mobile app uses the same account as the Baktam web panel, so owners, service advisors, technicians and cashiers all work from the same up-to-date shop data.

VEHICLE CHECK-IN & REPAIR ORDERS
• Look up vehicles by license plate or VIN; scan the VIN barcode at check-in
• Record the customer's concern, odometer reading, fuel level and damage photos
• Add parts, labor and service packages to the repair order and edit lines later
• Track every job: Quote → In service → Completed → Delivered
• Assign technicians; techs log time on each job with a built-in timer
• Create the next-service reminder when the job is done

QUICK TOOLS FOR BUSY DAYS
• Voice check-in: say the complaint and parts; the app writes it down, splits it into complaint and part lines, and you confirm
• Quick cash: money in or money out in seconds, no customer needed; work income counts toward profit
• Parts on WhatsApp: a ready message with no plate or customer name; if the supplier uses Baktam, the quote comes into the app

QR CHECK-IN & ONLINE BOOKINGS
• Customers scan your shop's QR poster and fill in their vehicle and concern on their own phone; the check-in lands in "Self check-ins" and becomes a repair order in one tap
• Confirm requests from your online booking page or suggest another time

CUSTOMER APPROVALS & SIGNATURE
• Send the estimate as a secure link via WhatsApp or any messaging app; customers review it on their phone and approve with their signature
• Get notified the moment an estimate is approved or declined
• Connect your own SMS/WhatsApp provider account to send "your vehicle is ready", service and balance reminders automatically

CASH, BANK & PAYMENTS
• Quick counter sales with your phone camera as a barcode scanner
• Take payments by cash, card, bank transfer or check; sell on account and track what customers owe
• Finance overview, cash and bank accounts, transfers, money in/out and cash counts
• Expenses and accounts with business partners

PARTS & INVENTORY
• Search parts by name, SKU, OEM number or barcode; barcode stock counts
• Stock levels per branch and low-stock alerts
• Request quotes from connected parts suppliers, place orders and enter purchase invoices

BUILT FOR YOUR TYPE OF SHOP
• General repair: repair order flow for mechanical, electrical, maintenance and tire work
• Collision & paint: damage diagram by body type, customer signature at check-in, insurance claim and bodyshop board
• Auto A/C: pressure readings, refrigerant charge and leak test records, refrigerant log
• Parts sellers: quote on requests from repair shops, prepare orders and hand over with a QR code

WHO SEES WHAT
• Owners and admins: today's revenue and collections, open jobs, receivables, reports, team and settings
• Cashiers / front desk: sales, payments, customers, vehicles and appointments
• Technicians: jobs assigned to them, adding parts and photos, time tracking — no prices or costs

NOTIFICATIONS, BRANCHES & LANGUAGES
• Push notifications for job assignments, customer approvals, online bookings, QR check-ins, payments and low stock; notification center
• Switch between branches
• 12 app languages, including English, Spanish, French, German and Arabic (right-to-left)
• Your currency, sales tax, time zone and miles or kilometers come from your business settings

SAME ACCOUNT AS THE WEB PANEL
Everything you enter on mobile shows up in the web panel. Printable documents, data import, reports export, API and integration settings live in the web panel.

GOOD TO KNOW
• A Baktam business account is required — create one at baktam.com and start a 14-day free trial
• An internet connection is required

Questions? Email [e-mail]

What’s new

Baktam 1.3.2:
• Add several lines to a list and save them at once; adjust quantity with − / +
• Customer read from the registration is saved automatically when the repair order is opened
• Tapped "Deliver" by mistake? Undo it within 24 hours
• Send the customer approval via WhatsApp in one tap