Balador

Balador Technology Solutions

About this app

Say goodbye to queuing for service and start making the best out of your time with Balador, the revolutionary app that reinvents your experience with service providers every day! It reduces crowds and solves the queuing situation at private and public service centers.
Balador is an intelligent cloud based Customer flow Management tool that gives you full control over your day by empowering you to book your place ahead of your visit to service providers across sectors and get served instantly. Use Balador to manage your time, plan ahead, get more efficient services, and rate your experiences as you go.

With Balador you can:
- View the Queue status from your mobile before going to the shop.
- Plan your Journey ahead of time.
- Check the nearest branch to your location.
- Book your virtual ticket without the need to physically reach the shop.
- Always know the number of people ahead of you and the estimated waiting time.
- Give your instant feedback to your service providers.
- Avoid wasting time waiting in lines in crowded places, now with Balador you can do it all from your mobile.

Ratings and reviews

Lame and useless. The idea looks good on paper, but it's actually very inconvenient. Why would I want to book a turn before getting there? That means that more people will just lose their turn if they don't get there on time. Why not have both and leave a choice for the customers. And seriously, all people from all backgrounds depend on banks, but not all have smart phones and Internet access 24/7 What if I am running an errand and my phone battery dies. This isn't well thought through.

The reservation method was mandatory through the Application with no other option and the employee representing Balador (App) that should help customers sign up for a new account and download the App, Has asked for my phone number and store it on her personal phone without using it on the app registration. Also calling on my turn was only through audio speakers and counter number ,where if someone miss a beat the visuiual system was not intigrated with no signage turned on above each counter.

No need to download the app while there's no government services in it , even for private company like banks it is a little bit of them, no telecom companies in it at all , the service is useless , forcing people to install the app and wasting time and capacity and internet , not accurate time for the tickets, the employee takes your phone number and store it in his personal phone without needing to register it on the app is really weird and collecting a very personal data like that ,0 stars

What's new

Improved OTP service to enhance user experience.