
Kat N
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Unable to get a verification code to create an account so cannot use the app. everytime I try, the app tells me that something has gone wrong, issue since 15/11 and tried again 06/12 and still getting the same error message. have tried to uninstalled the app to try again but no response. I get there is no issue for Apple users, however the play store is android
1 person found this review helpful
EJH Consulting LLC
February 23, 2026
We are sorry you are having issues accessing our app. The security code authentication issue was a known issue on our Android app. A fix has been applied as of 2/23/26. Update app and try again.

Anselm Genesius Francis
Hey there, j can't seem to create an account. I'm from Malaysia and when i want to get the verification code, it says something's wrong. Suggest to have an email verification which is much easier than a phone number one.
EJH Consulting LLC
February 23, 2026
Hello Anselm! The login issue on Android devices has been fixed! Update your app and please try again.