I just purchased this tag. I downloaded the app and activated the card. I used the toll rd and there are no transactions posted to the app. I called customer service and the rep said it can take a few days or a few weeks for the transactions to post to the app. So how am i supposed to know if the bancpass is even working? Just wait for days to see if I get any toll violations? I feel like I just wasted my money.
I purchased this cash ez tag system right when they released it in Houston. I'm happy with the new update, saving the credit card/debit option. When you're running low, just press a few buttons to reload. They do give a chance to reload if you have gone over your balance. I've never gotten a violation. Also, it provides the scan code when you need to reload at CVS for cash reload option. I'd rather pay the $2 fee with a larger reload amount(debit card, & cash option), than deal with high interest on a credit card. Other notes: I recommend for someone who doesn't need the tag for daily use, but just to use it for convenience (high traffic, road closure, faster time).
I have been trying to get a accurate balance for 2 weeks now I thought if I add more money it would update.... NOPE! I texted balance and it gave me the balance that I see one the app which is not accurate. So they charge you for a balance the k and yet it's the wrong total I feel like this bancpass is apart of getting you into the toll court to pay more fees on top of the toll prices smh I'm so not ok with this!!!!
Bought this from my local grocery store cause it I thought it was the same price as the eztag store and didn't know there was a difference but this has a $2 fee everytime you reload kills the deal. Cheaper to get it from the local eztag store that doesn't charge you everytime for adding money on it.
It's sucks used to work perfectly giving notifications within an hour now it doesn't give any transactions you get totally lost not knowing if it pay the toll or not and not having control of your balance
The app has stopped working for multiple days at a time. Send emails and still no response. Its horrible
* Saved Credit Cards
* Plenty of bug fixes and performance enhancements.