I just purchased this tag. I downloaded the app and activated the card. I used the toll rd and there are no transactions posted to the app. I called customer service and the rep said it can take a few days or a few weeks for the transactions to post to the app. So how am i supposed to know if the bancpass is even working? Just wait for days to see if I get any toll violations? I feel like I just wasted my money.
I purchased this cash ez tag system right when they released it in Houston. I'm happy with the new update, saving the credit card/debit option. When you're running low, just press a few buttons to reload. They do give a chance to reload if you have gone over your balance. I've never gotten a violation. Also, it provides the scan code when you need to reload at CVS for cash reload option. I'd rather pay the $2 fee with a larger reload amount(debit card, & cash option), than deal with high interest on a credit card. Other notes: I recommend for someone who doesn't need the tag for daily use, but just to use it for convenience (high traffic, road closure, faster time).
Bought this from my local grocery store cause it I thought it was the same price as the eztag store and didn't know there was a difference but this has a $2 fee everytime you reload kills the deal. Cheaper to get it from the local eztag store that doesn't charge you everytime for adding money on it.
The app has stopped working for multiple days at a time. Send emails and still no response. Its horrible
Credit Card Payment Not Working After the new update was made the app will not let me add a credit card to my wallet or reload my account with a credit card. The page continues to say enter account and no save button anywhere on the screen. I have attempted multiple times and in different days.
Pretty easy to use, I'm a little on the app illiterate side.
* Saved Credit Cards
* Plenty of bug fixes and performance enhancements.