BancPass Toll Sticker
3.6star
119 reviews
10K+
Downloads
Everyone
info
About this app
The BancPass app allows you to manage your BancPass Toll Sticker account using your SmartPhone. The BancPass Toll Sticker is a prepaid toll sticker that can be purchased at major retailers including H-E-B in the Houston area. After the sticker is installed and the account is activated, the vehicle is able to use the system to pay their tolls on all toll roads in Texas and Kansas.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
Data canβt be deleted
Ratings and reviews
3.6
117 reviews
A Google user
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October 11, 2018
When I first got the app it was working fine. However for the past few months I have been unable to update my new credit card info or get the app to function how it is supposed to. It has been rather annoying and aggravating as I need to update my auto reload and it won't let me. I have tried multiple cards and multiple different mobile devices. None of them have worked as Bancpass is always unable to complete the update. Please get this fixed as I cant use it and kind of need to to go on toll ways. I have changed my review. However, I was only able to update into on my account through the app by using the 8th or 9th phone. The previous ones including my current phone I was unable to use. I dont write reviews often unless they are really bad or have changed dramatically. As previously stated I didnt have issues with the app until a few months ago. The issue is I shouldnt have to try multiple phones to update my card information. Thanks for the reply but that issue needs to be resolved.
8 people found this review helpful
BancPass, inc.
November 27, 2018
Austin, we have made several attempts to reach you, but have heard nothing back. It appears that the app is working for you now. We see nothing in the logs that indicates a previous problem with your app. There are a number of external problems that can cause the app to make changes to your account, including network issues, permission issues, etc.
Daniela H.
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February 9, 2021
Update: So after all the app was not the problem. One of the owners of the company, Glenn reached out to me and explained what was going on. I appreciate that he took the time to email me. ππ½π I changed my rating to a 5 from a 2. -------------β---------------------- App was great at first. It use to notify me right away when I pass a toll. Now it tells me like 2 or 3 days later. And then it gets disabled because it does not update quick enough.
6 people found this review helpful
BancPass, inc.
February 11, 2021
Daniela, first thank you very much for being a customer. If at any time in the future you have a problem with the app or the service, please don't hesitate to contact us or me personally. Glenn
A Google user
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March 30, 2019
Seriously amazing app!! Let's you control how much you put toward going through EZ Tag (Houston's Electronic System) on Toll Roads. Only suggestion I have is the ability to set a notification that your account gets down to a certain minimum. As of now it only notifies you if you've been disabled... Yikes.
3 people found this review helpful
BancPass, inc.
April 1, 2019
Thank you so much!! Right now we notify users of low-balance via text message; but we appreciate your feedback. I will forward your request to the development team. Thank you again.
What's new
Bug fixes and performance enhancements